Villa Park, United States
245 E Adele Ct
N/A
+1 6305307580
They were wonderful great customer service!
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The only good thing about this company is the product they sell. Management is incompetent and uneducated. If it wasn't a family owned company, the family would be fired. The family should be ashamed they ever let the CEO be CEO .
I ordered a werner strech board.got it delivered in less than a week.am highly satisfied.would recommend them to everyone.will be ordering more equipment from industrial ladder supply company.
After spending thousands of dollars as a customer ,purchasing ladders,scaffolding,ladder racks,van shelving multiple times over the years I finally have met the one person (manager) who treated me like garbage and now has lost my business for good.I attempted to return a 140 plank purchased in September and which I called to inquire about wether a receipt was needed,which I brought,was not told it would not be returnable all though I said prior I had purchased over a month ago. Was pretty much told by some yuppy millenial although they appreciated my business would not accept the return.Whoevever put this kid in charge probably should explain showing appreciation would have been to accept the return not basically tell me to go f myself.Lost the sale I was actually there to make as well ,of course a 36' extension,levelers and a few straps -roughly another 600 sale which wasn't an uncommon amount for me to spend there.What a shame 1st time I actually needed them to help me and instead I get a jackass.
Bought from this company many times and also have had a good experience. They have many items in stock that the hardware stories do not carry that keep all my workers safe on the job. Ladders are always heavy duty and hold up to day to day abuse by our guys. thanks.
Deli
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