Indianapolis, United States
4849 W Washington St
N/A
+1 3173811111
I called Indy Airport Taxi at 9:30 am after grocery shopping for a ride home. The dispatcher told me it would be between 45 min. and 1 hr. After waiting an hour, I called them back and asked for an ETA. I was told there were no taxis on the west side of Indianapolis but they would try to get a driver there. 20 minutes later I was able to get home via Uber. I used to use them because of their good service but that seems to have gone away. Let the market force them into bankruptcy.
like
I booked a taxi on their website on May 1st to pick me up from work at 11pm. I called to see if the taxi was on its way and the lady who answered the phone said they were not taking any bookings because of the virus. When I asked her why I was allowed to book a cab , she rudely said she did not know and she just worked there. Not the first time I had a problem with this company. I had a problem with booking a cab a few months ago so I kept trying and when I booked a cab, the lady said my cab was canceled because I cancelled my booking for a cab three times so I had to have a friend of mine drive 45 minutes to take me to work. I will never use this company again. Lucky for me, UBER came and picked me up last night.
I hate that I have to even put one star on this horrible wanna be company This company is very non professional, they never accommodate anyone and they are going to be reported to the better business bureau. They leave you stranded for hours at a time they are discriminating toward all disabled people. Hope they lose business or actually get some decent people in here to take over. To just not accommodate people because their drivers do not show up! My property has cameras that records every time no one shows up!!
Well Indy you lost me! I take a cab(Indy air) to a doctor and it's in and out but I can't ride back with the same driver that took me even though he's still there ,so I have to wait for a hour and a half for another driver to come take me home no matter how far away he is. This happens every weekend so this was my last trip with you! Please note all your driver's are great but your system sucks for what should have taken me30 min round trip has now been 2hrs and 36min and still not home
Called this company for a lift to the airport from a country inn and suites and she just sent the taxi to one on the other side of the city. When we called to verify and give her our address again she pretend she was taking our info then hung up. Terrible customer service.
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