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INFINITI Roseville

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Roseville, United States

infinitiroseville.com
Infiniti dealer· Car dealer· Car leasing service· Car manufacturer· Used car dealer· Auto Repair· Auto Parts & Supplies· Car finance and loan company· Motor vehicle dealer· Truck dealer· Used truck dealer

INFINITI Roseville Reviews | Rating 4.4 out of 5 stars (8 reviews)

INFINITI Roseville is located in Roseville, United States on 800 Automall Dr. INFINITI Roseville is rated 4.4 out of 5 in the category infiniti dealer in United States.

Address

800 Automall Dr

Phone

+1 9165883022

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Oil changeRepair services

Open hours

...
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T

Timotei J

Super nice and professional service department. Charles was kind and took good care of me. Will come back for future maintenance )

J

John Sterba

Fantastic staff! Had our car out in front ready for pickup. The car was washed, filled, and ready to drive off the lot. Esther was outstanding! She came out and went over all the features and gadgets the car come with. Thank to all at Infiniti of Roseville.

D

Dan Champ

I walked in trying to look at a QX60 and the older guy who sits to the left tried to help us. He was immediately more concerned about his commission then actually helping us find what we wanted. When I asked about looking at the interior of a QX60 he took us to a QX50. When I said that’s not what we wanted to see he said “I just wanna show you the interior” we wanted to see the inside of a QX60 because we were interested in the 3rd row. We could care less about a model that we were not interested in. He started to argue with us and he refused to listen to what we wanted. I asked for a different sales person and he whispered something under his breath and so we ended up leaving all together. Very rude and very unprofessional. He should probably just retire since he fits the typical “old” style of a car sales person.

O

Omar Khoury

Robert personally gave me a call to better understand my issue. I appreciate the help and patience. Robert was very helpful. Thanks again

Z

Zach Calu

Purchasing this vehicle was not my first rodeo. I have experienced car sales teams before and I think we all know where I’m going with this. I’m not usually one to review businesses regularly but today, I feel obliged. The Infiniti of Roseville team was THE BEST experience I have ever been through. This dealership and their team need to be founded as the new standard. Randy Townsend was professional and knowledgable in his position as my sales representative. He and Blake Nero took excellent care of me and my best interests as a consumer. I’ve been a Nissan/Infiniti consumer for a long time and the service I’ve experienced was never as satisfactory as the service at Roseville Infiniti. Shawn Pollard closes the deal with care and accuracy to ensure everything is properly documented and to ensure that the customer is knowledgable in their new product. Todd Ritter is extremely knowledgable on the Infiniti brand and is an excellent resource for any concerns or questions. The detail and service crews are thorough in servicing, cleaning, and maintaining my vehicle every time. Highly recommended to anyone interested in the product. Sales and Service, much appreciated!

M

Misty willis

Just last Saturday we came in and purchased one the used cars on the lot. We worked with Esther and let me tell you she was amazing. So attentive very cautious of social distancing for ours and her health and very knowledgeable. The paperwork was a breeze and didn’t take long at all. She explained everything In amazing detail and we are just over the top happy with our new to us car! Thank you Esther for the fantastic help!

R

Robin Bird Jones

Working with Randy was great. So patient and calm. Gave us a great deal. We felt comfortable.

M

Matt Montalbano

I called about a quote and possible maintenance for my vehicle and during business hours on a weekday, nobody answered. I was concerned, however, I understand it is an awkward time these days so I decided to call back a few days later. The second time I called someone picked up! BUT, there was no advisor available to talk to at 11am on a Tuesday. The lady I spoke with, did not even ask for my name or number so I assumed they had caller id or something and she said an advisor would call me when they get there in kind of reluctant attitude. I waited about an hour. then three, then the whole day even. I thought it was very odd. Still, to writing this review, it has been a week and I have yet to hear back so I took my business elsewhere. Sorry to Roseville Infiniti, you lost a paying customer.

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