Irving, United States
2005 W Park Dr Ste 300
N/A
+14698001050
Dr Austin and staff are amazing. the listen to u and help you understand your options and make your choices yours. they include you, this is also with Dr porter. I will never change Healthcare. I fly in tje from SC just to keep them
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If you want to be have a horrible client experience, this is the place for you. While the office is new, the decor is institutional and the furniture is cheap and uncomfortable. But get used to it because you’ll be sitting in it a while. You are treated like cattle. The staff is not helpful and the opposite of proactive. Be sure and plan for at least an extra 45 mins to an hour before you are seen, all the while being constantly reminded to not be late for your appointment or they will charge you extra. This is the worst run medical professional office I’ve ever been exposed to in Irving/Las Colinas. I strongly recommend not going here. The only efficiency encountered during my many visits is at the cashier.
My boyfriend called ahead, described his symptoms, and the doctor thought they were serious enough to allow him to come in that day...but they refused to see him once he got there because he didn't have insurance. It's dishonest and immoral to understand a patient's symptoms are serious enough to allow an immediate visit, but then deny them care.
I just spoke with LaVera at the office. Even in the midst of flu season, she took the time to listen to my question and to send a message back to the nurse for me. Extraordinary customer service! She is so kind.
I don't understand why doctors. Wont name any names. But they want to write scripts for narcotics and keep you on them for years. I even quit myself. Doc put me back on them cause my blood pressure high. So 10mg norco. And xanax and valium. Then 7 years later they want to treat you like a drug addict. What they don't want to admit is they have been your dealer for 7 years. Thanks doc. For keeping me on something that i obviously didn't neeed!!- see you in court. Mearle Wright
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