Inwood, United States
574 Bayview Ave
N/A
+1 5163716444
Was extremely happy with the work and professionalism. Second time using this company and was not disappointed either time. Would definitely use them again in the future.
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I’ve used Ace Design on 3 separate occasions for installation of my iron railings, security door and awning. The service and quality was great and appreciate them for their professionalism.
I just moved into my house and needed my steel railings fixed. I called a few places, but I either left messages and never got a call back or they told me that they only do new installs. And then I saw Ace design advertisement in a local neighborhood news paper. I spoke with Raul who is a fast talker but is very pleasant. I sent him pictures of what I wanted done and he was able to give me a quote over the phone. The price he quoted was fair. Wasn't on the high-end of what I thought I would pay and it wasn't on the bottom end. But to be honest I really don't have anything to compare it to, just my idea of what it should cost and it fell in line with that. After we agreed on the price Raul asked for a down payment of half the quoted amount. He did say cash or check which made me very skeptical because, I've never done business with him and the reviews I saw in here were not so hot. I asked for a PayPal transaction and he offered cash app. I still wasn't sold yet so I talk to raul and told him my concern of paying half as down payment and he adjusted it to an amount I was comfortable with. He told me it would take 2 weeks for him to get to me but if he opened up he would send the guys over. And that's exactly what happened. He sent the guys about 4 days later and they did a great job. I usually don't leave reviews but my experience was so different from what the other reviews are that I had to post it. Overall I'm very happy with the work that was done and I would recommend Ace Design to anyone looking to have fence work done.
Replaced a segment of wood fence. Took a little while for them to schedule the date, but their work was efficient and professional
Professional, not sure. Requested an estimate about a month and a half ago, guy came out and to date we have not received a response. I sent a text and he was confused about the address. When I clarified the address, no response. Then I received a random call from a lady inquiring if the quote was sent to me and I informed her no one responded and at the time it was a month that passed. She said she would get back to me the same day. Guess what, no one ever called back. Then I get and email providing me with an estimate for something completely different. Email was meant for someone else I am assuming. Not sure about the quality of work that is why I gave three stars. I don't know what is really going on behind the scenes with this company.
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