Irvine, United States
25 Palatine
N/A
+1 8667357131
I broke the frame of our bathroom door a few weeks ago, and kept putting off getting it repaired, assuming that it would be a long endeavor to get it fixed, but after submitting a maintenance request, Marco from maintenance had it replaced within one day! He was in and out within less than 15 minutes, wore a mask the whole time, and even covered his shoes to prevent dirt from getting on our carpet! He even swapped our old door handle out for a new one! Best maintenance I’ve ever experienced.
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Marco from Maintenance is simply amazing! He has answered my requests for maintenance a few times now & each time he has exhibited a wonderful can-do attitude. He really knows what he’s doing & takes the time to patiently detail what is causing my issue & expertly completes the repair. What an asset he is to the Irvine Company! Thank you Marco for helping me once again today. Your ability to always pinpoint a problem & solve it inspires my utmost confidence in you! Don’t ever leave here! Becky Avera
Marco was amazing and fast in resolving kitchen washer issue. We emailed resident service that there was issue without washer flooding. When Marco came he diagnosed the problem and was able to figure out what issue was. Marco was quick and effective at fixing our issue and we really appreciate his help. Definitely glad Villa Siena has someone like Marco on their team!
Our dryer's door sensor broke yesterday, and within 24 hours of submitting our maintenance request Marco from maintenance came and replaced the sensor, tightened the loosened dryer door, and fixed one of the doors to our living room. All this with competent alacrity and all while being COVID safe (he wore 2 masks, and even covered his shoes to prevent dirt getting onto the carpet!). The whole event took him only 15 minutes. Incredible service. Couldn't recommend higher.
Deli
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