Littleton, United States
890 Meadow St
N/A
+1 8883101924
THE WORSE COMPANY EVER!! 1. shouldn't take a week to deliver 2. Overly price for propane and for emergency delivery 3. They had not made their scheduling date several times due to weather in Canada and we live in the U.S. 3. Very rude customer service, as in they tell my 80 yr old grandma who is on hospice that she needs to go outside and check her oil more sufficiently so that she doesn't run out. 4. They gave us a broken tank where the meter doesn't work well so we do not know what its reading. As soon as weather and snow gets better and melts, we are switching out. Do not use this company
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Basically the worst and most inconsistent company I have ever dealt with. I hate that they are only in my area on Thursdays. Also somehow a tank of propane used to be 300 fill up but this time it was 420.50. Lame company. If you love your family, stay away from Irving Energy.
Tried to switch to Irving. Waited 2.5 months and 3 attempts for a tech for a site survey. They send a guy with back issues who isn’t physically capable of servicing my heater because it’s in a “confined” crawl space (4.5 ft high, clean, cement floor) They will not take me as a customer , and now it’s too late to purchase prebuy propane at my old company. Thanks so much , jerks. Every monthly 700- fill up this winter will make me hate you.
Irving oil has been the WORST oil company I have ever experienced. I really would love to go into extreme detail but it would be too long so readers digest version: Irving put in a brand new furnace about a month and a half ago (after they came to “clean” the furnace and I experienced a month and a half of luke warm water that would last about 2 minutes and 5 different men came out and looked at it) and now I don’t know if I’m going to have hot water or not. I have heat but it’s really debatable if I will have hot water in the morning or at night. I have had at least 6 service calls since then put it in and no one can figure out why my furnace isn’t working right. I’m am so beyond frustrated with Irving energy I recommend people look else where for there hot water and heat.
Very poor communication, we were totally left in the dark despite repeated calls to the office. Waiting on hold for 10 minutes before any one answers, being transferred and waiting on hold, just a poor overall experience. We have been without hot water for 6 days for a relatively easy fix, was told they would be out \Tuesday at the earliest\ and it is now Thursday at 4:30 pm. I called an hour ago and they said the rep was \pulling up now\. Obviously he was not. If you want better communication and customer service go elsewhere, this is amateurish.
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