Irving, United States
8505 Walton Blvd
N/A
+1 9725569524
This review may seem a bit long-winded, so feel free to skip to the final paragraph is you want the summed-up version. I purchased a ticket on funmoviegrill.com for the drive in theater for August 31st. Unfortunately, some major events happened that day which meant I could not go. I tried to cancel my ticket, first through the email confirmation, then through the website, then finally I tried to call. None of these methods were successful. I decided to take solace in the fact that I supported a movie theater during the pandemic. My wife and I decided to try the next day. We again purchased a ticket for the drive in online. On our way to the theater it was raining, but we were determined to go. When we arrived at the theater, we were notified the showing was cancelled. Nobody informed us. This theater isn't a short drive either. I ask if the tickets for the cancelled showing are automatically refunded. They said no, but I could come inside to get a refund. During this time I also find out the previous night was cancelled too. I ask to get a refund for both nights since I have the confirmation. and if it was cancelled, I obviously didn't go. The manager was very abrupt and told me that I should have called yesterday and that there is nothing she could do. I told her I did try calling and no one answered. She still refused to give a refund. Ok, fine. I will just get the refund for tonight. She processes a partial refund, because they do not refund online fees. Online fees from their own website! Crooked business practices! I want to support theaters during this time, but I cannot stomach supporting crooks such as this. The management was horrid, lacking the most basic customer service skills. I hope theaters survive this pandemic. Although I hate to see people lose their jobs, I really do not care if this theater is one of them.
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Please AVOID watching any movies here the screen clarity and the brightness is too low and dull you better watch in in smart devices. I watched the same movie in cinemark and it was so fantastic compared to this dumb screens at funasia
Last night was our first time going out since this whole pandemic thing started. We enjoyed the movie and the very spacious theater. We will be returning. Enjoyed it so much that I was able to put a few personal belongings on a empty seat next to me , my boyfriend's cell phone was one of the items on the seat . By the time we realized we didn't have it we were already home . Nobody's fault but our own. We are having issues getting into contact with the management team and there is no answer at the actual theater. Does anyone know how I can get In touch with team member or possibly a customer service number to get some help.
I watched here both Hindi and English movie. Great experience. They offer buy 1 get 1 free on Wednesday shows. Decent crowd. Good place to bring kids. The seating arrangement inside is stadium seating. Sound system and the screen is also good.
It is not a drive in theater. It's misleading on their website and Google maps. Please don't waste your time coming down here, instead you can go to a better theater where it does not stink like curry. I heard, it has a new owner, apparently who has no idea about running a business.
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