Irving, United States
2733 Conflans Rd
N/A
+1 9722547643
Repair services
Ken Murray and his team are all stars! Definitely a 5 Star rating! They came out after hours to repair our condenser and make sure we had AC for our 10 month old. Excellent service, very knowledgeable, and caring. This is the second time we've had to call Ken and were 110% satisfied each time. Give Ken and his team a call for your heating and AC needs!
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I love the service with Ken Murray's! This is a family run, local and honest business. Kenny explains issues very thoroughly and offers very competitive pricing! I used this company two years ago when I found a recommendation on NextDoor. They were able to address my issue the same day to get my AC up and running when it was 100 degrees outside. I received the same service this past weekend. Kenny himself came over within 30 minutes because he was already in the area. Within 1 hour he had replaced the motor and got my AC working again. The great part about his service is that he carries Lennox parts on his truck. Since that is the type of unit I have he has all parts on hand, so the customer does not have to wait for a part to be ordered or picked up! Kenny is also very friendly and personable. I highly recommend Ken Murray's!
I have used Ken Murray's Air Conditioning and Heating for years. I have always had amazing service and won't use anyone else. Recently, both of my units went out and it was one of the coldest nights we have had. Melissa walked me through several different steps to try to resolve the problem over the phone. When that didn't work, Alex stayed late to come help me. Within an hour, they had both units running. He explained exactly what was wrong and how to avoid future problems. I have had several calls in the days after, just to make sure everything was still working great! They are a family owned business and I definitely feel part of their family by the way they consistently treat me. I HIGHLY RECOMMEND!
I can not say enough about Ken Murray's Air Conditioning and Heating's professionalism, integrity, and promptness especially Alex Mendrano the technician that installed a new unit for us. Our existing unit died on us and were needing to get it replaced. Thanks to Alex we walk into a nice, cool house of 75 degrees even though it is a 100 degrees outside. Where as our old AC unit while it was working never went below 80 degrees on a hot day and ran all day. Alex is the kindest person and has true intentions on getting you the best unit for your house and will go above and beyond to make sure the AC unit will be as effective as possible. Alex after the job was done came back later during the week to make sure everything was going well and gave us pointers on how we can make our house even cooler. We could have not been more blessed to have Ken Murray's Air Conditioning come to handle our heating and cooling needs. To say the least we are so happy with the more than fair price and effectiveness of the unit. Thank you to Ken Murray and especially Alex for your professionalism and honesty.
Highly recommend Ken Murray’s AC! Just had them install an AC unit and it’s fantastic. I made several calls to other companies and obtained multiple quotes for the job we needed. Ken Murray’s quote fell in the middle of the pack....but their knowledge, great customer service, and quick install date were the reasons we selected them for our job. We are very happy with our overall experience.
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