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Jack Daniels Motors

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Fair Lawn, United States

jackdanielsmotors.com
Car dealer· Audi dealer· Car finance and loan company· Car rental agency· Used car dealer· Auto broker· Car leasing service· Kia dealer· Volkswagen dealer

Jack Daniels Motors Reviews | Rating 3.5 out of 5 stars (8 reviews)

Jack Daniels Motors is located in Fair Lawn, United States on 16-01 McBride Ave. Jack Daniels Motors is rated 3.5 out of 5 in the category car dealer in United States.

Address

16-01 McBride Ave

Phone

+1 2013981212

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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J

Jon

Great service. Superb group of people here!

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Turcomatto

I never liked the kia! I brought here my friend’s car.! Sales guy Mark says I cant give you loaner car! whaat! This is under warranty lease car! what a cheap business! KIA HELL NO\u200d️

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Rog Gomes

I have been going there since 2011 , I do all.my service there pretty much this time had a hick up , I decided to do oil change in a local shop I know personally the oil filter housing was torqued so tight they couldn't remove otherwise there is a chance of damage the shop owner of Tire tech auto told me to contact dealer right away unfortunately I had two hours left to go to work gr told me the oil filter housing is expensive and may take a day I told them I will get it I went to Jack daniels parts they did not have it I went to Ginsinger Vw in Cifton got it for 164 dollars the whole thing became a night mare for me.running back and forth, I called the service manager later from my work did not work out he was not admitting the issue at all , sir i need to tell you few things surely you will see my review first of all last time when I had my oil change about 5 months ago it was done at your dealership and no where else I would have never found out if I did not take to to independent place I was a store manager in Mavis discount tire and I ran a family owned shop for six years I know the industry norms rules and regulation, I would expect your dealership to remedy my situation I do look forward to solve this issue and not drag it continuing to complain again and again we all have busy life and definitely going through a rough situation with corona virus . Please fix this issue , well it could have caused damaged to my engine my car is turbo charged I need to be cautious on that and I expect the same level from the dealer I do understand that you may not make much from oil change but definitely I would give you other jobs to do on my car I have been going to your dealer long time have never seen such a issue please rectify . Thanks .

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Simon Moon

I personally did not want to give even one star but I guess I have to rate servuce. Today will be my last day for Jack Daniel's loyalty. No more Jack Daniel. Service orientation is absolutely not even equivalent to Hyundai or Kia. Service manager is not customer oriented. If I have one reason I am not coming back, it will be the Audi receptionist. Dear all minority customers, be wise when you buy a new Audi or Porsche. I drove 80mph or sometimes 90mph get to Audi service to pick up my car, guess what, people keep coming after 4 pm to pick up a car when I was told I need to take off work early next day again. First I waited nearly 1 hour for lift on first service. 2nd time, I was never told to bring a copy of Insurance for courtesy car. Problem after another problems.

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A. Sharif

As soon as I walked in, I was greeted by a friendly service rep who explained what services would be performed on my car's 20k mile checkup. It was quick and after I had dropped off my car, I received updates via text and email including a video recording of some of the checks done on my car. This was impressive but I wish the video clip showed more. Anyways, when I went back to pick up my car, I was greeted again by the friendly service rep who handled the transactions and sent me on my way in less than 10 minutes.

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Angela Cucinello

PLEASE RECONSIDER TAKING YOUR VW FOR SERVICE AT JACK DANIELS MOTORS IN FAIRLAWN NJ, they are crooks. I took my vehicle there in December for an oil leak which should have been covered in the Warranty however, I found out that my warranty has just expired, they refused to honor it even though I had called prior to Thanksgiving to schedule. They were too booked at that time to take the care in and provide a loaner. So I met with Lexis brought my car in and received a call 4 days later with an estimate of 1800 dollars to fix 2 oil leaks. With an additional estimate for other items they found wrong with the car in total 2800.00 dollars. Since I was not prepared for such a huge expense right before Christmas. I decided to only have the 2 necessary oil leaks fixed. This repair cost me 1800. tax et al. I tried to negotiate the bill asking VW of America if any of this would be covered under the Vehicle Warranty or if they would allow my extended warranty to partially cover since it had just expired and they were icy about my request which escalated to the warranty company everyone denied me any discount or courtesy price reduction. So I charged the repair. As of February I noticed my pavers were stained with Oil and the leak has started again. So I just dropped the car off last week! So much for getting a good quality repair. I would say they are crooks that have very little work ethic, just out to rob the consumer!!! TB continued as I still have not received my car back it has been 1 full week. VW Passat 2014 BLack.

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Charles

My husband just made his first payment on his car and not even a day after a warning light comes on. We bring the car in to be prepared as it is under warranty and get a loaner vehicle in the process. Today I came to pick up the loaner and it turns out that they only take credit cards to cover any incident not debit/credit cards. I find this very inconvenient because now we only have one car to drive. This just adds to the terrible experience of the two weeks it took them to sale is the car in the first place. I will not buy or lease another vehicle from them

G

GY Jeong

I just went to the service center for some Audi coolant and wipers. Steve provided beyond exceptional service. He even came outside in the pouring rain to install the new wipers for us. If you're ever in need of Audi/Volkswagen parts, make sure you talk to Steve. 10/10 would definitely go again

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