Jacksonville, United States
9550 Regency Square Blvd #602
N/A
+19047241800
I was very concerned when I called. Spoke with Blanca, she helped make a payment plan that suited my current financial situation. She was very business like, not pushy but was firm on finding a solution. I felt no judgment from her either. Which really helps, debt sucks. It could have been a lot worse...
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These people are great at their job. Yes, I owed money and they called me until I answered the phone. But that is their job right? The man I spoke (his name is Ashok) with was kind, courteous and patient as I asked multiple questions to verify the validity of the company. They really pushed to get the payment made by the end of the month (again, their job) and were willing to discount my total amount owed by over 60% so I could get it payed off.
I discovered I had an item in collections with this company when I checked my credit report. I have since tried getting a hold of this company 5 different times through phone calls and filling out their online form to contact me and either get no response or voice mails. I have left three voice mails and still no one gets in contact with me. looks like disputing this item will be easy if there is no one available to verify.
I was keep getting phone calls from this company. I don't owe anyone anything so I ignored it for a while. Today I called them and they said my number or name is not in the system. Then why are you keep calling me? I asked them to remove my number. She said she can't because my number is not in the system. Yet I received a phone call 2 hrs ago? But the lady was nice and apologized. They better not call me again though.
After zeroing my balance, they never removed my delinquency from my credit report.....3 years later it still shows up as \owes.
Deli
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