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Fanatics

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Jacksonville, United States

fanatics.com
Corporate office· Retail· soccer store· sporting goods store

Fanatics Reviews | Rating 2,3 out of 5 stars (4 reviews)

Fanatics is located in Jacksonville, United States on 8100 Nations Way. Fanatics is rated 2.3 out of 5 in the category corporate office in United States. |Fanatics, Inc. is an American online retailer of licensed sportswear, sports equipment, and merchandise, formed in 1995 and headquartered in Jacksonville, Florida.,,Fanatics, Inc. is an American online retailer of licensed sportswear, sports equipment, and merchandise, formed in 1995 and headquartered in Jacksonville, Florida.|For customer service issues please visit https://fanatics.custhelp.com/ We love your feedback, but we ask that you please be respectful and stay on topic. We reserve the right to delete profane, harassing, abusive and spam comments and to block repe...

Address

8100 Nations Way

Phone

+1 9044127876

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Jim Craddock

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Horrible experience. Their emails basically do not come through. So, if you requested a refund via email, good luck. I spent TOO MUCH time on chat with them and finally gave up and requested a refund to my card. No idea if I will even get that after 3 weeks of back and forth.

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Erica Schwarz

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Trying to return an order, and it has been a nightmare. There is no customer service number on the website, you have to research and find it on the interwebs. Their service email from my shipping receipt comes back undeliverable. The live chat isn't available half the time. I FINALLY somehow tracked down a customer service phone number and after several tickets and calls, I am repeatedly being denied because despite the fact that BOTH Fanatics website and the shipping invoice say I have 30 days from DELIVERY, when they go through a third party manufacturer, you don't. They take the date of purchase. The agent chastised me for waiting so long to start the return - seriously? What company starts a 30 day return clock from the date of purchase before the customer even receives the item?? I am freaking livid - I have never dealt with such stupidity. Fanatics literally allows their 3rd party manufacturer to screw customers and says they can't do anything about it.

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Nancy Jackson

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The WORST customer service and to be charged a return label fee of 9.99 twice is deplorable on an order where it was on one order!! Apparently one item goes to a different warehouse and FANATICS charges their customers for this inconvenience. Plus one return is thru the PO and the other thru FedEx. Don’t even try to get a human on the phone!! If I could give -0 stars I would!!

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Steven DVE

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Ordered shirts and paid extra shipping, it’s arriving same time as free shipping! It’s a SCAM to get extra money for nothing

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