National Dodge Chrysler Jeep RAM (Sales)

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Jacksonville, United States

nationaldodge.com
Jeep dealer· Auto parts store· Car dealer· Car repair and maintenance· Dodge dealer· Ram dealer· Chrysler dealer· Oil change service· Used car dealer· Auto repair shop· Car repair and maintenance service

National Dodge Chrysler Jeep RAM (Sales) Reviews | Rating 3.6 out of 5 stars (4 reviews)

National Dodge Chrysler Jeep RAM (Sales) is located in Jacksonville, United States on 2223 N Marine Blvd. National Dodge Chrysler Jeep RAM (Sales) is rated 3.6 out of 5 in the category jeep dealer in United States.

Address

2223 N Marine Blvd

Phone

+1 9103473777

Service options

DeliveryIn-store shopping

Offerings

Oil changeRepair services

Open hours

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C

Christopher Harris

Nick sold me my dream car Yesterday. I got a great deal on my trade and was in and out with the paperwork in less than an hour. Thanks for your great communication and delivering what you said you could do. It was a 2 hour drive from Raleigh to Jacksonville nc but well worth the drive for the service. Once again thank you...

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Adam Horn

We were in the market for a new commercial work truck for our business and decided to swing by National Dodge to view what they had available. Our salesman Dale was great, he wasn’t pushy at all like a lot of salesman are. He listened to us and explained everything. When it was time to discuss pricing and financing Shane Wilkins was awesome working on a deal for us. These guys worked hard on getting us this vehicle. I will continue to do business with these guys in the future. Keep up the good work guys. See you soon for another one!! Thank you Adam and Tracey Horn

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Fishing with Brewski

I wrote off the extremely long wait times to the comforting thought that they were taking their time to be thorough. Last visit in I was due for an oil change and tire rotation. They forgot to rotate my tires but did spend an extra hour performing a recall that they told me would take less than 10 minutes. Total wait for an oil change and 10 minute recall? 3 hours.(WITH AN APPOINTMENT THAT I WAITED 2 WEEKS FOR!!) I was told that since they messed up that this time I would get a free detail. Made me feel quite a bit better that they seemed to care they made a mistake. Brought my vehicle back today for oil change, tire rotation, and detail and a mere 2 hours later my vehicle was returned to me with only the outside cleaned even though my ticket said detail completed and with a tire still low even though I specifically mentioned it when dropping the vehicle off. There was a 23 point inspection listed on my ticket as well. Through all of this my dash was actually set to the tire pressure indicator screen which means that when my tires were rotated and they reset the gauges to show tires in their new locations it is IMPOSSIBLE that the technician didn't see that the tire was low. This time I've been offered a free oil change and another free detail. It would almost take a conscious effort to continually screw things up this badly. Perhaps this is their plan so that I don't use those oil changes that came free with the truck.

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Matthew Kuryan

do NOT take your vehicle here! They charge for items that they do not replace. i had my truck in for service due to electrical issues and was told the first time it just needed to be reprogramed and wouldn't be any cost to me. but the day after i got my truck back the issue returned and was back at the dealership. a week goes by and was told i need to replace my TIPM and would cost me 2300. so after 2 weeks of delays because their technician was out sick multiple times, i get a phone call that my truck was ready for pick up. once i get to the dealership and i get my truck back i go to drive off and the abs and check engine light was one and when i went back into the service department to tell them about the issue i was told it would be an additional 2300 to replace the wire harness and the abs module. i opted for them to just REPLACE the wire harness and they \did\ so. and the truck had no issues at all. amazing right? but the weekend before the Monday i picked my truck up it was broken into at the dealership and items were stolen from the truck. and when i brought up what they were going to do about the break in they told me \we are no liable and you will have to contact your insurance\. and that they don't have any cameras on their property. and to add insult to injury i get home for the holidays and was cleaning the truck and must have moved the wire harness under the carpet and found out the wire harness they eplaced\ was spliced together and had open wires. so where did my money go if i didn't even get the service/product i paid for? i will be in contact with the corporate office and the BBB.