Jacksonville, United States
4813 River City Dr
N/A
+19046421700
Beautiful experience with my wife at the Omega Boutique @ St. John’s in Jacksonville. Both of us were treated exceptionally; it was a wonderful occasion. Thank you Glenn for showing us the storied grandeur of Omega and offering up a personality that matches the product. We are more than glad to be part of the Omega family. Cheers!
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Fantastic service, wonderful shopping experience. I cannot recommend highly enough. Perhaps a simple Thank You, says everything.
Burnell is very knowledgeable and a great brand ambassador. Always elevates the brand. Thank you!
Three years ago I brought my watch to this Omega shop for battery replacement. They said the watch needed to be sent to a location in New Jersey to have this done. A week later they told me that the watch actually needed to be sent to Switzerland and would cost 600 dollars or more for the battery replacement. This price is outrageous so I did some local research and found a very nice jeweler that replaced my battery at a very sensible price. Last summer I noticed that the battery was beginning to slow down so I returned to this Omega shop hoping this time they would be able to take care of it. They took the watch and then got back to me saying that it was "not working" and had to be sent to Switzerland. The watch had been working PERFECTLY FINE until they took it so this didn't make any sense. I took the watch back to the jeweler that had replaced my battery 3 years ago. When they opened it up they noticed that one of the coils had been broken! The Omega shop had broken my watch! I went back to the Omega store and told them about the damage they had caused. To this day they absolutely deny and refuse to compensate me for it. Do not bring your Omega watch into this shop for repair or maintenance. They don't know what they are doing and are dishonest.
This OMEGA Boutique is my favorite. The selection is wonderful and the entire staff are exceptional. If you go in make sure to ask for Matthew. He is truly wonderful and will assist with anything you require.
This is the best OMEGA Boutique I’ve ever been to truly reflecting the OMEGA brand. Right from the time you walk into the Boutique you will be greeted with friendly associates who make you feel home with family. Every associate have extensive knowledge of every watch providing excellent customer service. I bought two OMEGAs from this Boutique and this is the only Boutique I will purchase again.
Great staff, ask for Matthew. He was knowledgeable and friendly while helping me set up my new piece.
Matthew is a great salesperson, has assisted me on several occasions and I wouldn't shop at any other Omega boutique. Thanks Matt for your assistance!
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