Big Apple Brokers Customs, Inc.

Steven Snider

I recently had the unfortunate experience of doing business with Andy Harris from Big Apple Customs Brokers. The lack of professionalism and uncaring attitude is heard from everyone you speak with over there. My last encounter with him was short and rude. I started off telling him I left a message for him Monday and he said laughing \oh I never get messages\. His answers to my questions were short and almost degrading. Being a business owner myself, I was so displeased with the way the conversation went that I figured I would call and tell a supervisor/manager how poorly my case was handled. Lo and behold Andy Harris picks up the phone aggressively. After informing him how I felt he proceeded to tell me that I was trying to cause trouble and to take my business elsewhere, which I will gladly be doing!

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