Tinton Falls, United States
N/A
+19084330690
Jackson Contracting just finished a full demolition and remodel of our main bathroom. Randy and his whole team are amazing! Everything from demolition to plumbing, tile, carpentry, painting, electrical and finish work was top notch. I especially love the custom built recessed cabinet he made for us. A pleasure to work with and will certainly call again for our next project!
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I do not recommend using Jackson Contracting for your home improvement and/or repair needs. In spite of working directly with the owner, the work completed was unsatisfactory at best, incomplete at worst and resulted in damage to my home. The contracted deck railing was not completely fastened, with several missing screws. Repairs made to a staircase were sloppy and dangerous with exposed bent nails and other supports not completely fastened. When asked about this, the owner Randy said he was in a hurry because it was cold outside. Part of the contract included a door, which was not provided. Instead, the contractor attached, poorly, pieces of plywood, completely fastened to the wall with no hinge and exposed nails around a mistake the contractor made when making an opening for a vent. Lastly, the contractor damaged a decorative metal covering for my outdoor bar and denied any culpability, even when abundantly clear the damage was adjacent to where he had worked. After several attempts over the course of weeks, no honest effort was made by the owner to rectify valid concerns about the work completed. Instead, I was told, an embarrassing number of times, that the contractor would be arriving soon/was on his way to address my valid concerns and refund my money for incomplete elements of the contract. These appointments were never attended. It became clear to me that my valid issues with the quality of the work were not being taken seriously and there was no interest in making things right. I was brushed off, presumably because I made the mistake of paying in full before completely inspecting the work that was completed. To this date, the contractor has ignored 2 requests from the BBB to resolve the issues and I expect to take my issues further based on the non-response from the contractor.
Randy's crew did a great job on finding and fixing a leak comeing from somewhere into one of the bedrooms. They were quick and professional. They cleaned up beautifully.
Randy did an excellent job replacing an exterior window. His attention to detail was excellent. I was very pleased with his work and would not hesitate to hire him again.
Randy and crew were excellent! I needed a room that was built in my 2 car garage torn out quickly. Randy was there when he promised. They worked quickly and cleaned up afterwards. He also handled a few other little jobs without question just to help me out. An overall great contractor as well as a great person. Highly recommend!
My husband and I bought a new house which needed a number of revisions to modernize and make more functional for our family. As anyone does, we booked a number of contractors to provide us estimates and not only was Jackson Contracting the most reasonable, they were by far the easiest to communicate with. Randy and his wife Jolene each have an eye for design and completely customized our home to be exactly what we were looking for. They completely renovated our home in a matter of DAYS! Randy showed up everyday to oversee that the work was being done and always put our preferences and thoughts first. Do yourselves a favor and stop the search and just hire Jackson Contracting. They’re busy and highly rated for a reason. No job is too big or too small.
Randy and his team are very nice to work with. The job was done very nicely. Customer communication could have been a bit better. I will definitely be using them again!
My husband recently had new French Doors and trim installed in our home by Jackson Contracting. Anyone who has had construction completed in their home knows It can often be stressful - not with Jackson Contracting!!!! They showed up when they said they would be here, someone ALWAYS answers the phone and most importantly they treat your home like they are working in their own. Randy and his team are very knowledgeable, thorough and take their time to ensure the work is completed to the highest level of quality. Jackson Contracting is our contractor of choice for all of our future home improvement projects. Thank you all for such a positive experience!
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