Paramus, United States
502 Garden State Plaza Blvd
$$
+12018432910
N/A
Large collection
like
A struggling department store. It is old fashion and full of stuffs. It's good for shopping on a budget. It's also good for a short cut to get to Apple store on the 2 floor.
Ordered a stove online and received an email 10 minutes later stating there was an issue with payment. Called the number supplied and was told payment went through. Called following day to verify delivery and was told payment was not processed although it already showed on my credit card. Called again was told this happens sometimes, wait two days and call back. Called back two days later, told payment never went through, told them I had enough, cancelled order and reverse charge. 7 days now, no stove, no money
So so sad jc penny is closed. I enjoy the store so much. But the one in willowbrook mall is still open...love that place
Love it here. Lots of sales and they always honor your coupons - unlike Macy's.
Customer service here is terrible. The black woman with the dreads locs has terrible customer service skills. Fails to acknowledge other people. All it takes is eye contact and a quick hello.
I got a new house. I did a lot of the shopping here. Good sales.
I was in this store for holiday purchase, when I approached a sales representative for their giveaway coupon I was rejecected saying they are out of coupons and the same happened to my husband. For my suprise when another customer approached the same lady , this Sales representative gave the customer the coupon with a broad Smile.when I asked her for this behaviour she gave me a bad look and gave me the coupon. JCPenny, If you guys are having coupon give away promotions....be fair to your customers. Atlast, you guys profiled me and made my day bad. This happened to me on Dec 23rd 2017,please take a better approach towards coupon distribution than profiling.
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