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JOANN Fabrics and Crafts

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Chesapeake, United States

stores.joann.com
Baking supply store· Bead store· Craft store· Knit shop· Picture frame shop· Seasonal goods store· Sewing shop· Fabric store· Home goods store· Scrapbooking store· Yarn store

JOANN Fabrics and Crafts Reviews | Rating 4.3 out of 5 stars (5 reviews)

JOANN Fabrics and Crafts is located in Chesapeake, United States on 1593 Crossways Blvd. JOANN Fabrics and Crafts is rated 4.3 out of 5 in the category baking supply store in United States.

Address

1593 Crossways Blvd

Price range

$$

Phone

+1 7575236479

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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K

Katherine Killinger-Lewis

If it was possible to give 0 stars I would. The last 3 times I have shopped there have been horrible experiences. On 2 separate visits I was overcharged and charged for things I did not buy. I had to make return trips to have that rectified. On my most recent visit the cashier refused to honor the clearance price, that was clearly marked, on 9 items of trim. After standing in the checkout line for 5-10 mins i was told I would have to go to the fabric counter line to get the correct price and then get back in the checkout line and wait some more. Where was the customer service? I thought retailers honored the price that they tagged. Third time is the charm. I will never go back there again. Employees lack customer service and are not trained very well. So disappointed .

R

Roza Nuttall

One of my favorite store.

A

Andrea Redman

My husband and I went to this location early Saturday morning to get some fabric. Maybe 2 or 3 visible customers in the store so they weren't busy enough to miss anything. After choosing the design, I went to the fabric cutting area and waited at the table to be called, not realizing I needed to pull a number. After waiting for the employee to finish with the customer at the first table, she finally asked if we had pulled a number. I said no and noticed the machine. I pulled a number, and walked back to the empty table. I had no idea that another customer had walked up put of my view and pulled a number before me. Another employee walked up facing me, IN FRONT OF ME, and called the ext number\. I know it seems normal but I was standing there waiting; not familiar with their program. So someone else, that wasn't in line when I arrived, pulled up her cart with about 8 different fabrics to be cut! So that means I step back and let her go first. Frustrated with the employees, I left and don't plan to shop there ever again. White employees, white customers, yes I'm black and was trying to purchase an African print. I hate to think that these things played a part but it's definitely how I felt. How can someone be waiting and you not even acknowledge them?! It could have been shared that we didn't know the procedure but were definitely waiting first. Something, anything, could have been said instead of acting like two adults weren't standing in front of her! I felt ignored, disrespected, and that they didn't really want my business; hence my stand to not return.

T

T Fulcher

The employees were helpful. And the weight to cut fabric was very short. Plus, they had a large selection of fabrics at great discounts.

S

Sonya Z. Phillips

I enjoy shopping here. They always have a sale and coupons!

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