Johnson City, United States
4503 Bristol Hwy
N/A
+1 4232825861
DeliveryIn-store shopping
Oil changeRepair services
I was blessed to meet Miss Erica one of the staff at this business.. Her beautiful smile met me at the door. Her professionalism and politeness set the atmosphere for me to enjoy touring their lot and help decide what king of RV I plan to purchase when I retire. I was also blessed to meet Mr Isaac one of the technicians and let me tell you, he is up on his game and I was impressed.
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Wife and I had a nice visit today at A&L rv sales. The staff were all very helpful and nice And willing to deal with us on a price (hopefully the price will be worked out) They have a large selection of Campers both new and used. Unfortunately the unit we like will not be here until May. Take Care . . May! May! May!
This is for the Johnson City location. Parts was supposed to order a door handle and have it in the next day. I called multiple times the next day to see if the part arrived as I had someone scheduled to install the part. No one would answer the phone in parts. If I was local, not as big of a deal but I live about an hour away and can't just drive to the store to see if the part is in. I will be ordering the part online instead of dealing with A & L RV Sales - Johnson City, TN.
We just arrived home with our brand new “MONSTER BABY” travel trailer, a 2021 Grand Design Transcend 31RLK which we just purchased from A&L RV in Johnson City, Tn. Our salesperson was Jenn who worked with us to build the travel trailer that we wanted and was able to keep it in our price range. She kept us up to date through the whole process and returned any calls that I made in a timely manner. What a sweetheart. She was AWESOME!! The parts department was very helpful and located everything we wanted to add to our camper. They were AWESOME! The service department was patient and took their time explaining the new hitch assembly and steps that they installed for us. They were AWESOME! The young lady that did the “walk through” with us to explain everything in the RV was very helpful and answered our questions and took her time with us. She was AWESOME! Dave in the finance department was very helpful and found us the best rates for our loan AND insurance. He also took the time to explain all to us. He was AWESOME! In short, everyone went out of their way to make our experience an extremely pleasing business transaction and has more than earned a positive recommendation from us for anyone considering an RV purchase and definitely our continuing business.
A&L is a nice place to get a new camper. We have bought from them twice. They are great people who will help in any way they can and really take time for you. The Owner Larry Stover thanked us for our business and talked to us a while. Our sales rep was Amber bailey - give her a call.
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