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Johnson Maserati of Cary

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Cary, United States

johnsonmaseratiofcary.com
Maserati dealerBrake shopCar detailing serviceCar finance and loan companyCar leasing serviceTire shopUsed car dealer· Maserati dealer· Car finance and loan company· Car leasing service· Used car dealer· Used truck dealer

Johnson Maserati of Cary Reviews | Rating 4.7 out of 5 stars (8 reviews)

Johnson Maserati of Cary is located in Cary, United States on 5020 Old Raleigh Rd. Johnson Maserati of Cary is rated 4.7 out of 5 in the category maserati dealerbrake shopcar detailing servicecar finance and loan companycar leasing servicetire shopused car dealer in United States.

Address

5020 Old Raleigh Rd

Phone

+1 9192381860

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

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A

Alex Smirnoff

Good people, good prices

M

Michael Tedesco

They changed managers like 5 times during my 3 year lease but service is great.

G

GINA DIXON

I went to the dealership in Cary a month and a half after I had my car because the engine light was on and the breaks was metal to metal. They told me the car had an inspection before I bought it. I was told they changed all 4 breaks, cleaned the engine and other maintenance. They had my car for 3 weeks. When I picked it up it was very dirty, the inside had dirt and grass inside. I could not believe it. Also, let me mention this, I was not given a invoice print out when I left. He told me he would mail it to me. When I got there I told him I want a copy of my invoice. It took him about 15 minutes to give it to me. I believe he was on the computer making changes to it. The manager who sold me the car told me I will not need a service for 12 months. I paid for the service plan they had to cover me. I got the car home and the breaks were sounding really bad, yet I was told he did all 4 breaks. Also, the engine light was still on. I called back and explained the issue with the breaks and the engine light on. He told me and my fiancé this was a mystery to him because he did all four breaks. He lied he did not and they billed my maintenance plan for 1300 for a third service. Remember I was told that I get the car serviced every 12 months. This was a lie, they charged me. On top of that they are telling me I need to pay a 1000 to get my breaks done. I have been lied to and I feel like I have been scammed. I am calling and sending letters to their higher HQ. They truly think I am going to pay and just go away. Georgene Dixon

J

John Burnside

They called to cancel my appointment the day prior, I came in to wait 3 hours for them to diagnose the same issues I brought it in and had already had diagnosed. Not knowledgeable or professional, go to Raleigh.

J

joey he

This dealership is first class. I showed up with a trade. They within 10 minutes gave me a fair value, I test drove the car I wanted dropped a check off and asked to come back the next day to sign. I showed up the following day everything was ready and car was detailed with a full tank of gas. As I was signing they let me know I got a complimentary gift in the seat and they added an interior protective plan no charge. I didn’t ask for any of that, they just did it. Total time spent maybe 2 hours, probably less. This is true customer service. Thank You.

B

BJ

My husband and I had an unforgettable experience buying at Johnson’s Maserati! Within the same day we had traveled to another dealership where we were treated just like a number. Upon arrival, we were greeted and soon thereafter asked to provide our driver licenses before we even saw the vehicle we were inquiring about. My husband and I made a decision that we would not do business with that dealership. Meanwhile, Taryn from Johnson Maserati reached out about our concerns and began to search for a vehicle that met our criteria. We then traveled to Johnson’s Maserati in Cary. The staff (Taryn and Chris) were professional, informative, and caring. Both were very passionate and work as a team. They represented Johnson Maserati extremely well! My husband and I never felt pressured to make an abrupt decision. Taryn gave us time to discuss our concerns amongst ourselves as she completely understood that purchasing a luxury vehicle (or any vehicle) is a major decision. She answered all of our questions without making us feel rushed and uncomfortable. We were able to make a sound decision and one that we do not regret. We’re overjoyed with our purchase! They made us feel right at home!

S

scott breslin

We were traveling from out of town and I can tell you that this is a FIRST CLASS dealership. Jason in service was there for us the whole time until The issue was taken care of. Can’t thank you enough!!

S

Sydney Simmons

While the staff here is friendly, I wasn’t super impressed with several things about this dealer. For one, I brought my car in for an oil change and it took over an hour and a half. Firestone does oil changes quicker. My appointment was early in the morning, so I didn’t eat breakfast before coming in. For a luxury car dealership, I’m disappointed they don’t have vending machines for guests or any thing to drink except bottled water and a small coffee machine. I’ve taken my other car (a Toyota) to Fred Anderson in Raleigh and the waiting area/process over there is 50 times better. They have multiple vending machines, a sturdy coffee machine, and they even bake cookies! They also have a TV, which this dealership does not. While it’s nice that Johnson throws in a car wash for free, it’s not worth the extra waiting time. I’ll be sure to eat before coming here next time. They don’t offer loaner cars either.

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