Burnsville, United States
13770 Nicollet Ave
N/A
+1 6122604184
I posted a review earlier today that I was less than happy with the service I received this morning. I can not tell you how impressed I was that the owner of the company reached out to me within one hour to address my concerns. As I am writing this, one of their technicians is in my garage addressing the issues that I had noted. The level of service that has been conveyed to us is nothing less than outstanding. I would definitely recommend this company to anyone and will certainly use them in the future.
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Johnson was polite and came to my house within about an hour (he even called to say he would be late). Turns out there wasn't really anything wrong with my door! Yay!! Johnson sprayed some stuff on the door and was on his way. Didn't charge me a dime, will definitely call them in the future!
Realized this morning that my opener spring had broken and decided to call immediately to see if I could get it replaced today. These guys were very helpful on the phone and provided an appointment time along with an accurate estimate for the work to be done. Johnson showed up right when he said he would and was fantastic to work with. Johnson was done in about an hour and I paid the amount quoted. Don't call anyone else to work on your garage door - these guys are the bomb!
Highly recommended! They came to my house to repair a broken torsion spring on my garage door -- and they showed up just 20 minutes after I called! They were clearly very knowledgeable and experienced. Also, it turned out I needed to replace some very, very old bearings, and they had them on their truck, so there was no waiting for those to be acquired. They fixed everything in one short visit. I'll definitely call them in the future, when my super old garage door motor finally dies. ;)
Ron was fantastic! He explained everything he was doing step-by-step so I understood what he was doing. It helped me feel involved. He came on time and everything was fixed before I knew it.
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