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Acme Brick Tile & Stone

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Joplin, United States

brick.com
Building materials store· Flooring store· Tile store· Fireplace store· Stone supplier

Acme Brick Tile & Stone Reviews | Rating 2.2 out of 5 stars (5 reviews)

Acme Brick Tile & Stone is located in Joplin, United States on 807 S Pebble Rd. Acme Brick Tile & Stone is rated 2.2 out of 5 in the category building materials store in United States.

Address

807 S Pebble Rd

Phone

+1 4177811931

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Service guarantee

Open hours

...
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Lindsey Martin

Poor customer service. When we entered the store the clerk was speaking to someone via video call or speakerphone and announced that she needed to get off the phone due to customers walking in, then didn’t acknowledge our presence in the store until I walked directly by the desk and made eye contact with her. Never asked if we could be assisted in any way. Another employee later came out in sweat pants; neither could answer any of our questions. We decided even if a product was offered we liked, it would not be a business we would be comfortable conducting business with.

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Tiffany Johnson

Excellent experience! Came highly recommended by several friends and was not disappointed. Allen and Amy spent hours with me going over selections for interior and exterior products. One lady said there were no visual examples. The have displays all over the store. Their wall of brick examples covers a wall that is several hundred square feet. But the company has more than even that wall, so those can be viewed online. They were happy to print me out addresses for houses that used the brick I was interested in which was very helpful. Girl at front counter is always smiling and great to work with!

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Zack Bridgman

I have ordered materials for a few projects there. They are always super helpful. Willing to call the manufacturer if they can’t answer a question and have offered to alter their operation hours in order for my clients to come see their showroom. @BridgmanBuilders

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Michael Farris

Agree, their customer experience is abysmal. They aren't terribly helpful, will ignore you, don't start answering their phones in the morning until they feel like it (not when they open). I have been happy with the quality of the stone and brick, though. The guy in the loading yard offered by far the best customer service of all.

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Jim Seitz

Extremely UNRELIABLE and DO NOT even come close to operating on BASIC BUSINESS PRINCIPLES. Product is not delivered when promised and no follow up phone calls to let you know when product has arrived. DO NOT START YOUR PROJECT UNTIL ALL PRODUCT HAS BEEN RECEIVED!!! I DO NOT KNOW HOW THEY STAY IN BUSINESS.

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