Joplin, United States
502 S Main St
N/A
+14175534470
My daughters and I were in this store Saturday late in the day just looking. I hate to keep someone late so we were just going to look and then come back another time. One of my daughters found a dress she liked and they wanted her to try it on.. Needless to say it was perfect. Then the other daughter looked and found a couple to try on and they were more than happy to have her try them on. She found her perfect prom dress as well. They were so nice and really helpful. I would definitely shop here again if we need something formal.
like
Amazing service
WORST CUSTOMER SERVICE! I went in there looking for a wedding dress and they lady told me I had a broad back and proceeded to tell me I was to fat to be trying on wedding dresses right now and told me to come back a few months later when I was smaller. I’m a size 16 and the fact that she said that was very unprofessional and rude! As a person who works in customer service that was very unprofessional.
These people were amazing. We didn't have an appt but they let us come in anyways and look at the dresses. We had been to another shop in Joplin down the street from Rosa and was treated horrible with an appt, yes there dresses were cheaper than Rosa Bella; but I would rather spend the extra 1000 for a newer dress with Rosa Bella than spend 400 at the other shop and be rudely disregarded. Thank You Rosa Bella for having amazing service we will be back hopefully make and appt in the next week or so
Worst customer service ever. Gave my sister-in-law and mother-in-law a hard time over a suit that had to be cut off of her husband that had to be rushed to ICU. He didn’t make it, and they still were terrible to them, yelling and giving them a hard time instead of just letting them pay for the thing and be done so they can grieve! Terrible thing to do to someone! If you’re going to be heartless, don’t be in the customer service industry! Would never recommend this business - terrible owners, can’t calculate totals correctly, raise prices, do not care about there customers...only about money!
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