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Social Security Administration - Phone Service Only

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Joplin, United States

ssa.gov
Social security office

Social Security Administration - Phone Service Only Reviews | Rating 2.9 out of 5 stars (5 reviews)

Social Security Administration - Phone Service Only is located in Joplin, United States on 4102 S Arizona Ave. Social Security Administration - Phone Service Only is rated 2.9 out of 5 in the category social security office in United States.

Address

4102 S Arizona Ave

Phone

+1 8007721213

Accessibility

Wheelchair-accessible entrance

Open hours

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Joe-Susan West

A big joke! No one knows anything in the Joplin office and they just want to give you the runaround. After five phone calls and being told twice someone will return our call we still have heard nothing. When you send documents certified and you’re told they will return them to you certified you expect for them to show up. Apparently they’re lost on someone’s desk or in the mail. And it seems to be impossible to get a hold of someone in supervision because apparently there is none.

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Nalladimmu kalyan

people were nice and friendly.

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Jennifer McFarland

HORRIBLE customer service. Horrible isn’t even a strong enough word.

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Jay Brittain

Working with them has been an absolute nightmare. If i could give 0 stars i totally would. I ordered my daughter's SSC when she was born and never received it. When i called about it they informed me that they received the order- but had the card destroyed?!? And that i would need to order a new one. Okay well. Then i get back at least 20 different answers from each person that i talk to about what i need to send in. And i cant come in in person (due to covid-which i understand) so i have to send in all of this extremely sensitive information through the mail and then i call to make sure it's processing because i got everything back and want to double check- and am told yes it's processing. I wait a bit and call again because we still haven't received it and the NEW person i get on the call talls me \we have no record of you having ordered a new card\ but sense i said i did to \wait until August 11th and if i dont get it by then i can order a new one\ I. Just. Need. The. Card. So. My. Daughter. Can. Get. Her. Passport. And. Meet. Her. Father. We started this process back in MARCH.

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Emily Farmer

It has been extremely difficult working with the people at this office. I have been trying to get my children's social security cards for three months. I have sent them exactly what they've requested three different times and only receive letters back stating they require something else. Very rude customer service when I call to try to get the issue resolved. This has been a nightmare.

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