Greensboro, United States
3714 Alliance Dr STE 100
N/A
+1 3362881613
Jorlink is really the best, most knowledgeable group of people in the business. Their service is also top notch. I've been engraving for over 30 years and I know that their care and commitment to excellent service is unmatched.
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Their technical support is awesome! Evangeline was super helpful and Mackenzie went above and beyond to solve the problem I was having with my machine - which was self-inflicted. His help saved me a lot of money and I got my machine back up and running the next day. Their spare parts selection seems to be comprehensive and their prices are the lowest I've found.
Great service, super fast feedback and help with questions. I am very happy to have this contact.
McKenzie Quinos was able to help me repair a Spirit GLS laser that was in disrepair for months. The laser engraver was having new issues every week: sometimes the laser wouldn't fire, other times a weight would be required to sit on the start/button. Mr. Quinos assisted me in not only repairing and replacing the necessary parts, but by providing insight into many of the inner workings of the machine itself. Thanks again.
I purchased a GCC MG380 hybrid from Jorlink a couple years ago and I’ve been really satisfied with that purchase. Excellent results in many different materials has been my experience with the laser. Mackenzie is there when I need a hand and hats off to Eric for guiding me with software issues. Looking forward to future business with Jorlink!
Mack at Jorlink was extremely helpful on my first free phone consultation. So much so, my Mercury II laser engraver is now working again. I will keep his contact information and will gladly hire him for any future more detailed problems. Mack took a good amount of time with me to troubleshoot my older Mercury I and then Mercury II machines. They are booth working now and I have a much better understanding on how to repair them in the future.
I purchased a laser 6 years ago from them.They have been a great help with any issues I have had. Extremely Quick to respond. Mackenzie is Quick to respond and pleasant to work with.Would highly recommend them if looking for a laser or cutter.
Great customer service! Purchased a laser engraver years ago and have been very happy. Visited a few weeks ago for a refresher training. The best time spent, we learned so much. Mackenzie was very helpful, answered all of our questions and gave us great tips to improve profitability
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