Carrollton, United States
1450 Halsey Way #110
N/A
+1 4692478959
Avoid this company at all cost unless you want to end up like me. I hired them a while ago to put in a 10 ft door for my property. Here are the list of issues with pictures included. 1. The door is not leveled so it won’t close properly 2. The masonry did not match the old design of the house and it’s cracking. 3. They didn’t put anything behind the grout to support it so now I have no grout left on the door. 4. They did horrible job of matching the interior sheetrock after putting the doors back together. It is now also showing the tape line. 5. Texture doesn’t even match It’s very frustrating to look at this door every single day knowing that I got screwed so badly from Javier. Your front door is supposed to be a statement piece upon entering the house. They made it look like a tornado has just recently passed through. A tough lesson learned!
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Javier and his team were great! It was easy to work with them, quickly responds to email, phone call or text. Helped us to pick perfect door. Install team was very professional, they did awesome job! Received several compliments from our neighbors. Highly recommend them!
Javier and his team exceeded my expectations. At first I was a little apprehensive since their website is short on details however, after several conversations and emails I put my mind at ease and took a leap. After all, I am out of state and made my purchase sight unseen. We found the design for our door on Pinterest and noticed the JSM logo. I contacted Javier and in less time than promised, our door was installed by his capable team of installers. The price was right, the quality is there and we couldn’t be happier. The only reason I didn’t give Five Stars is because the website needs work. It has nothing to do with the product or the company.
Abandoned my job Didn’t show up over and over Took my money and left I am seeking legal remedies now to get this resolved and contacting my credit card company Avoid them at all costs!
Hands down the best door company ever. I have been talking to Jaiver for almost a year build a new house ordered 4 doors from him and stairs. It was so smooth he draws everything out. I even sent him to my moms house and she is replacing all her doors. I would totally recommend him in a heart beat!!
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