Hawthorne, United States
11992 Hawthorne Blvd
N/A
+18006504180
I have used Jucy van rentals for a few years now, and every single time, I have ALWAYS had a great experience. My daughter and I have taken Jucy vans for Joshua Tree camping, and even when the nightly temps had dropped to 30F (yes, very cold) with adequate prep, we've been just fine. I have picked-up in person, picked-up after-hours, picked up early, dropped off late and have always had great communication with the staff. I think I have worked with Yuli twice now, and she's always been a pleasure work with. Prior to Jucy vans, I was a tent camper, but as I've gotten older, let's just say it's been nice not to have to load gear, unpack, set-up and re-load - especially with a kid in tow. It's also nice to have conveniences while on the road all inside a van. Yes, there are taxes and fees (of course - like almost everything else) and yes, you do have to pay for items like mileage, bedding and kitchen gear during high-season (loads of great deals during low season though), and if you decide to opt out of insurance you will have to pay for bonds (deposit, you get your money back), so I can see how some people might be turned off by it. Honestly however, the price you pay for convenience, adventure and being able to still feel like \camping\ without \glamping\ is still great, even in high-season.
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We rented the Juicy Van for a weekend and were very excited for this rental. Before we left we went through everything with the sales girl and she said it was all ready to go , working order and sanitized for Covid. The sales girl explained all the items and talked a lot about how great our trip would be. We reached Perry’s and set up to have dinner and the water pump was not working. We were suprised, tried to get it going and nothing. This was the item I specifically asked her about because I told her water will be needed. We were very disappointed and made things work without using the sink pump. When we got back we told her about the experience and she said and did nothing, just ignored it, asked for keys and left. We found that really unkind. If you want repeat customers you should make allowances when you give out a non functional rental, that was our thoughts. Other than the eater issue it was good. We would not reconcile re rent Juicy for this reason alone.
It's 100% a scam. they must have new management all previous reviews are either fake or before current management please I'm not even bitter about it I just want to warn people less fortunate that are taking a trip on a budget you can find yourself with no money no transportation and no where to stay depending on this company, even with a paid reservation.
It is a good company. We like to travel with a Jucy mini RV. But if the weather is cold be careful.
Well it’s is good deal and fun. But don’t breakdown or expect them to be helpful. It’s New Year’s Day I asked them if I could take it for another week . No problem they said. They are closed. Locked my backpack in van after using key Dropbox. My fault. All my heart medicine in there. So they couldn’t pay an employee to Be here on a holiday . I also asked them if they had roadside they said yes but they don’t. Are you in though that’s when you would probably want to rent rv on holidays. Not a big fan of greed and no service. I did call the main office there’s just no one with keys to help after hours.
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