Justin, United States
9540 FM 1384
N/A
+1 2148215115
My experience with M/Mini was GREAT! I would use them again, and not even have to price shop. Ordering the M/Mini was easy, they delivered on the day i requested, and even shared a promotional price unprovoked for my area. I was impressed with the ordering, then delivery came,,,, It was even better, the driver was friendly, appreciative and put it down exactly where we needed it. Additionally the driver noticed that it had a wiggle due to my driveway slope, so he went back to the truck and shimmed it up with a board for a solid foundation. Totally satisfied with this service. The only thing I could suggest to M/Mini is to bill on a 30 day cycle and not 28. This can be tricky if you don't watch your days. Wish this would change for residential customers for sure. We undertand why you do it!
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Horrible customer service from the beginning. We rented a used shipping container from the company that mobile mini bought out. We rented this unit for 3 years and then called them about purchasing it. They didn’t sell the rental units just new ones and kept saying they needed to talk to management and would call us back. They never did. Then mobile mini bought them and we asked to purchase the unit which we then paid full price for (the price of a new one). We had our payments setup on auto draft for years and never had an issue. Purchased the unit in may and now they’re apparently charging us for unpaid rent for March and April in September. Not sure why this wouldn’t have been noticed or brought up in may at the time we bought the shipping container. All around frustrating situation to have to keep paying for something we already paid for entirely. Typical corporate company gotta get their money.
Having been a victim of theft and vandalism using various storage locations, It's refreshing to see the available security options offered by Mobile Mini. With their virtually unbreakable Tri-Cam Locking System coupled with the high security ContainerGuard Lock I feel like I am getting Vault Like storage that is portable and goes where I want it. It comes to me delivered by a knowledgeable professional driver. I can't say enough about the driver who delivers the storage unit. Mobile Mini must rigorously vet their drivers and cherry pick the \creme de la creme\ of truck drivers to represent the Mobile Mini brand because they not only know their specific role in the industry, but is courteous and willing to go the extra mile, within reason of course, to make sure that us as customers are completely satisfied before they leave. I feel like I can rest completely assured my items are safe from thieves and vandals alike. There are several optional sizes to suit anyone's specific needs. As an added bonus I have recently learned, when I get ready and have the available space, Mobile Mini also has units for sale as well if I get to that point where I need a unit of my own. I can honestly say that Mobile Mini is unparalleled when it comes to the portable storage and office industry. I definitely recommend Mobile Mini above all others offering similar services. There is just no comparison to these guys and gals. Do yourself a favor and do not trust your valuables to a second rate company. Secure it right the first time with Mobile Mini Storage Solutions.
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