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JX Truck Center - Wausau

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Kronenwetter, United States

jxe.com
Truck dealer· Car finance and loan company· Truck parts supplier· Truck repair shop· Financial institution· Leasing service· Truck rental agency· Used truck dealer

JX Truck Center - Wausau Reviews | Rating 3.7 out of 5 stars (5 reviews)

JX Truck Center - Wausau is located in Kronenwetter, United States on 1039 Kronenwetter Dr. JX Truck Center - Wausau is rated 3.7 out of 5 in the category truck dealer in United States.

Address

1039 Kronenwetter Dr

Phone

+1 7156920500

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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Y

y jebrhuf gsjdu d

Great service and great staff. Thanks and a big thumbs up from the acc drive guy. JP from MN thanks again.

W

William Delgado

Engine light on they took in 4 hrs later problem fix good customer service and mechanic really good guy he explains to what i should do next if problem comes back. Very helpful people for sure i come back

A

Alleigh Watson

My husbands and I had a great experience. Had to get the radiator fixed. They were really nice and dog friendly! We had no problems. It was the best Volvo place that we have been to.

T

Tom Kilder

All we ever got from service is the run around. It's understandable that stuff happens, parts are delayed, guys don't show up, so on and so forth. A good management team makes sure that kind of stuff happens as little as possible. Not the case here. We have purchased a large number of trucks from JX over the years, and will no longer be using them. We're making a complete line change because of their service department. From the top down, these guys will have every excuse under the sun, time and time again. We've had it, and encourage other companies that are service oriented to steer clear of JX all together. During our last visit when problems came up we sent our driver in, after 3 days of being in the shop with no updates, we called into the shop, spoke to John (service manager) who was not only rude and short with us, but didn't seem to have a care in the world about us losing time, money or losing a long time customer. Hundreds of thousands, nearly a million dollars spent here in a couple short years, and that kind of attitude? Yeah, I don't think so. Companies that require as little down time as possible should not count on JX's service. Not that we ever like getting people in trouble but when we asked to speak to Johns boss, he was kind enough to tell us, and I quote, \This is my shop. Don't like it? Don't come back.\ Nail in the coffin. We're out and will never return. At this point it wasn't even worth getting the rest of our team involved or getting any one else from JX corporate involved. We've done this to prove a point, if you can't take care of us, we won't do business. We are have appointments all week with other outfits, trading in all of our Pete's. Good luck JX, because we won't need it.

M

Marcusf250

You can keep deleting my review but I will keep reposting it. The body shop here took 28 days to replace and paint one (1) hood on my Semi Tractor and put in two (2) headlights and a grille. Should have taken one week. Charged me over 8,000. The man who was the point of contact for me was fired or quit in the middle of the job. No communication or update after. Horrible service.

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