San Francisco, United States
801 S Van Ness Ave
N/A
+1 4158245670
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Felt uneasy dealing with them. The store never provided a receipt of purchase. Possibly more focused on commercial buyers. Went with Kaiser over other recommended shops because they could deliver the bathtub glass wall within 3 days. While the frameless glass arrived, the hardware and door bottom seal did not arrive on time thereby erasing the benefit of quicker delivery. Hardware delivered 3 days after expected. Door bottom seal never delivered. Despite phoning ahead of time, shop did not release glass to contractor. Owners nor employees took responsibility for properly fulfilling purchase. Would recommend Arellano's or Paige Glass instead.
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His people have a bad vibe, and they have predator pricing. They actually tried to charge me 50 bucks for a simple window pane. Just wow. Rip off. It’s so sad because the old guy who used to own it was so fair, and nice. Sad when one of the old guys in the neighborhood sells his business out to rude swindlers.
With Arrow Glass closing the owner forwarded me to Jose at Kaiser Glass and Jose a polite Latin man made every effort to get me the special 1/4 inch thick bathroom window door glass with wire inside it frosted, at first he said he'd have to order, but within an hour he called to say "They do have", so I went back next day and it was all cut to our size needs very good price. I would send anyone to this place, they do little jobs like mine to commercial, easy parking too.
I dropped off a simple wood frame window to get new glass. It was something I could have done myself for 20. They said it would be ready the next morning. Next morning I called at 8am, they said it was ready, I said I would come over and they said could you come later. I said ok I will go to Lowes first and then come over. I got there around 9:30 and it was not started. I went the 3 miles back home and came back after noon. The window was ready. There seemed to be some confusion on the 60. price among the employees, like it should have been 50. maybe. I felt I was jerked around and will not go back there again.
Not a vendor to trust— price is twice as much as market value- Quality is below standards— Tysen glass a better option I won’t come back
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