Kansas City, United States
4611 E 11 St
N/A
+1 8168614999
Big T rentals has now set up twice at the Inn we own: The Historic Browning. They are always super friendly, efficient and do a stellar job. We highly recommend them.
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We went through Big T Tents for our at home wedding this past September. They were very flexible leading up to the event and added on extra chairs for us last minute no hassle. The crew showed up early the morning before the event for the tent set up. They were quick and efficient. They showed us how to roll up the tent sides and gave us suggestions on how to properly hang lights in the tent. They were very helpful overall. I would recommend Big T Tent to anyone looking to save a few bucks and still receive a massive deal.
I would NOT recommend Big T Tents to anyone unless you want to ruin your event. I hired them to set up a 100 x 30 tent for a wedding. They did a terrible job. Their tent had holes in it, and the sidewalls were not installed properly. ( They admitted about sidewalls). I spent near about 3,000, but they ruined the event. The tent was leaking and dripping water on chairs and tables. It was very embarrassing in front of relatives and community. I called them right away, and they told me to take pictures. I did so, and they said they’re talking to their insurance company. Now, they denied to refund the money. I have evidence on tape and also have witnesses. I’m planning on getting legal help for not returning the money and deflamation of the family.
Great employee's! Great prices and tents! The crew set up everything with efficiency and speed.
Called to see i could rent some chairs, well, talked like she was forced out of bed that morning! I had to hang up. Some training in customer service is where they need to start. The lady gave short answers, wouldn't offer options, no sensitivity, no tone. I asked if they would be able to deliver 50 chairs? She mumbes for 2 secs then asks me if i have any more questions. I know i heard a no somewhere in there, but i was actually planning on picking them up but, she shut me of. Well, i thought to myself, she sounds \busy\, let her be busy, and so i hang up.
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