Search Icon

Commerce Bank

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Kansas City, United States

locations.commercebank.com
Bank· Car finance and loan company· Check cashing service· Financial institution· Investment bank· Loan agency· Mortgage lender· Savings bank

Commerce Bank Reviews | Rating 3.7 out of 5 stars (5 reviews)

Commerce Bank is located in Kansas City, United States on 118 W 47th St. Commerce Bank is rated 3.7 out of 5 in the category bank in United States.

Address

118 W 47th St

Phone

+1 8162342250

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
S

Shane Burton

This bank is a joke. It must be. Nobody in their right mind would mistreat loyal customers of 15 years unless this is some kind of long joke. What’s the punchline, Commerce Bank? I really need a laugh right now. You’re making interest on the cash your atm stole from me while i wait to hear whether or not your overlords believe i deserve my money back.

L

Leonis Dhrami

Being kind or more respectful to your customers won’t hurt you, after waiting on the drive thru for service, the representative was very rude with me for no reason. Not only she couldn’t provide me my wife’s new card, which understandable that she has to come and pick it up herself even if she has Covid, but also she returned my drivers license and debit card without saying anything and have me wait without knowing what to do for next step. Had to call for service again until the other lady showed up (thank God she didn’t have an attitude) in the screen informing that the primary lady was going to mail it. Well was somebody going to tell me that? I was completely ignored. I’m sorry but I am in the service industry too and I am always nice with people on service in any kind and I am very satisfied with your overall service, but until today. I never had an issue, however today I don’t know what was all that rudeness and ignorance about. Very Disappointed.

M

Margo Allen

I have banked with Commerce since moving up to KC area 10 years ago. I have always had a good experience with customer service and tellers. I have felt like they have been honest and helpful. Even when there is a problem, I have recieved prompt answers. Today was another day of exceptional service! Monica at the plaza location not only help me cancel my security credit card (just didn't serve me anymore) with a smile (behind a mask of course) but she also gound that my solo account had been being charged and switched it to a free solo account since they dont offer the solo account anymore. I appreciate the amazing customer service and proavcitiveness! Thank you Monica!

M

Marshon Hubbard

Love banking with Commerce! I've always had a great customer service experience! Employees are very kind and helpful.

M

Morgan Goodrick

Commerce Bank as a whole is impossible to work with. Find another bank.

Top 10 companies in Bank category in United States

Close