Kansas City, United States
8050 N Church Rd
N/A
+1 8167814844
DeliveryIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car hireCar washOil changeRepair services
My car was stolen. I had filed bankruptcy and was devastated. A friend recommended Gary Crossley and the divine energy in the Universe aligned me with Lisa Garcia, whom took great care of me. She even offered to pick me up from my home and consoled me. She took great care of me from beginning to end. She told me what to do step by step until I got a car. I definitely recommend Lisa Garcia if getting a car. Thanks Lisa
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After going to Bob Sight Ford and not being treated well I received a recommendation for Gary Crossley Ford. My experience with the salesman Dave Norton was excellent. I was treated like I was important. The whole process took less time than at Bob Sight Ford and I left in the exact car I wanted. I will definitely be recommending Gary Crossley Ford and Dave to everyone.
Firstly I scheduled my appointment online .I came to the service desk and explained I was here for service and diagnostic the woman who assisted me did not listen or ask proper questions and sent me to quick lane! I had to quickly or Travis informed me that I was in the wrong place which wasted about 15 minutes of my time. Then I went back to service and found out someone had scheduled improperly and coded my online appointment incorrectly! This was about 11:40 Amand I was told to come back at 1 PM because all the technicians will be heading to lunch. Employees team and walk through the fort with the mask under their name and I’m not taking health and safety seriously I caution anyone coming here.
I feel I was treated with professional compassion by a highly skilled team, which is often hard to find in a stressed economy. This business does also receive my A rating on social distancing while efficiently serving many customers. Bert is a trustworthy professional. My first experience with Quick Lane at Gary Crossley convinced me I will definitely recommend this place to family and friends and return here myself when the need arises. Driving away into the falling snow with a warm cup of hazelnut coffee was a nice bonus, and I am a happy customer. I appreciate days like these. Thanks, Gary Crossley Ford for treating me and my Chrysler like family in a tough situation in the midst of the holiday bustle and reminding me of the intended spirit of the season. Long may you run.
Very happy with our service at Gary Crossley! So easy to work with every step of the way! Never felt pressured at all. They gave us great deal on our trade in and helped us order a truck that met all our needs. They did an awesome job of keeping us up to date on the trucks progress and the buying process went so smoothly. Highly recommend Ryan and Peter for salesmen.
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