Kansas City, United States
300 E 51st St #2701
N/A
+1 8167538481
I am a neighboring business owner and use this location often. Staff is always very friendly, prompt and professional. I would recommend this cleaners to anyone in Kansas City!
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Sterling is great! He’s always been friendly and helpful. I wasn’t really tied to any one cleaners but he’s really nice and remembers people which I’ve observed from other customers. The parking is terrible but I’ve been going here since 2010 and it’s been pretty consistent, although I will say Sterling has been the friendliest and the reason I wrote the review when I left my husbands pants and he called when I’m sure he was busy and held them till the next day.
This review is specifically about the job they were supposed to do. I took a suit, a tie, and a shirt. I trusted them because my shirt and tie were Brooks Brothers. Absolutely horrible job. They ripped the tie tag on the back. I know it's not very handy but I didn't expect it to be partially ripped. The shirt did not look pressed at all... I would have done a better job ironing it myself. Then upon closer inspection, it had a pulled thread on the sleeve that is visible around the entire sleeve... Both damages seem really small but not expected and truly think it's not an easy fix. I don't review much but if I can help you avoid these situations, I will.
The boy, Tommy, who took my coat in was mistaken about the price. It took almost a week to get it back because it was lost in alterations (replacing a button); three trips in total. The manager, Christopher, said he was too busy to call me. And, when I put it on just now, there are TWO WHITE food spots on the FRONT. I could argue that it doesn’t smell “clean” but dry cleaned clothes always smell weird to me.
Professional, efficient, and pleasant service! Great location and always accommodating!
Deli
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