Kansas City, United States
8201 NE Parvin Rd
N/A
+1 8164148200
Mechanic
We went to Red Lobster in Lee’s Summit yesterday October 11th at 1:30 for lunch. We walked in and waited several minutes before the Hostess arrived and asked if she could help us... I said “Two for lunch please.” She replied it would be 20 minutes, is that OK? Now, looking around the restaurant at LEAST 1/3 of the tables and booths were empty! I’m not talking a closed section the empty tables and booths were throughout the restaurant! I replied “No, it’s not OK!” And we departed! I don’t what kind of a business model the LS restaurant employs, but to have empty tables and booths on a Friday afternoon and tell patrons it will be 20 minutes to be seated... Someone needs to attend business school! And, BTW, your Hostesses attitude could use an adjustment because she clearly couldn’t have cared less about the wait!!
like
When I’m calling a place for service and I get a prerecorded message asking me to press a variety of buttons , none of which pertain to what I need done , I hang up the phone and move on down the list . My time is valuable to me . Maybe not to you . I’ll get service at a place that can pick up the phone and give me human service.
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