Kansas City, United States
1534 N Jackson Ave
N/A
+1 8162311956
Online estimates
EDIT: I received package - the driver never called, knocked or rang the doorbell. Literally dropped the package off in the middle of the driveway and proceeded to illegally open my mailbox and put non-mail material in. Lied on receipt saying I was not home. Will never use SAIA and will never recommend. I have still not received my shipment. Was told delivery window was 9am-6pm. No call or communication. I called customer service at 6 and was told delivery by 7. It’s now 8pm and website shows it’s been returned to terminal. Extremely frustrated. Can’t wait to hear the excuses as to why you can’t do your job. If I gave a customer a 9-hr window and then didn’t show or communicate I’d be out of business. Maybe you should be to.
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This is one of the best freight companies. Their trucks are always cleaning and new. They seem to hire the better drivers.
Horrible customer service. Driver delivered freight to the wrong location at our building & refused to reload freight and move it to the back of the building where the delivery area actually is
On time service with great customer service.
I am not impressed. I made an appointment; waited all day, no one shows up, and no communication. Had to call customer service after 6 pm, only to be told the driver didn't find anyone --- when I was at the house and I know that no delivery truck came to my house.
Deli
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