Overland Park, United States
11401 W 89th St
N/A
+1 8007944780
Wheelchair-accessible entrance
as a civilian vehicle filling with natural gas on a regular basis, your receipts and printer are terrible as they are almost never working. Please get it together for your non employees.Thank you M
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Website bill paying doesn’t work. It gives me an error “middle name contains invalid characters” it has no place for a “middle name” so not sure what that’s about but it blocks my payment every time. Phone payments don’t work I get right to where they transfer you to to billing and then you get a “could not be completed as dialed” message. So here I am cold and sick about to bundle up and go to one of their brick and mortar billing stations to pay my bill. Part of me thinks these people do t want my money but want to stress me out so much I put a bullet in my head. Population control.
Great company divided my deposit over time, great rates, great customer service.
I honestly don't know where to begin. It has been below freezing temperatures for over four days in a row, including one day where it snowed all day, and they still haven't corrected their error or have issued an apology for their error as I still have no heat. When I called to inform them of their error it was presented to me as if it was my fault. This was stated to me by the person on the phone and the person that was sent out. The person I met with to have the gas serviced was little to no help who ended the day by saying here is the paperwork I need to put with your furnace but just don't want to go back down there. The sad news is that there are little to no other options available but to have to deal with such a company.
Quick response in the middle of a cold night when the heater wasn't working. The technician did everything he could do on his end to try to fix it. They dug up a portion of the front yard to get to some gas pipes, and put it all back nicely with grass seed.
Deli
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