Katy, United States
22503 Katy Fwy
N/A
+1 8329837878
DeliveryIn-store shopping
An expensive investment like a water filtration system can be confusing and overwhelming. I did my research, shopped around, and decided on James (Dreamland Water) for my whole-house filtration, water softener, and RO system, and I couldn't be happier. James was honest, respectful, and very compassionate about his work. From start to finish, he went above and beyond. He patiently explained and answered all of my questions in a way that I could comprehend. He was careful in his work to ensure the highest quality. I appreciated James calling several times after the installation to check in on us. From my experience with Dreamland Water, I would highly recommend their services.
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James did an amazing job installing our new water softener. His pricing is great for top quality equipment and provided various options for our specific scenario. We setup an install for the next day and we are super pleased with the result. He was respectful of our time arriving when he said he would and left the install site clean and tidy. Great pricing, quality work and top notch customer service.
I had an urgent need to repair my water softener after the freezing weather. Found through Google search, Dreamland Water turned out to be a perfect combination of reasonable price, superb service, immediate parts availability, very short response time and great personality. James fixed the problem very quickly and restored my unit in perfect working order. Highly recommended. Call them.
James was extremely helpful in matching a replacement part for our water softener system. This part was instrumental in returning water to our house during the winter storm. His customer service is exceptional! James clearly communicated to ensure the correct parts, delivered the parts to our home, and followed up to see if additional services were needed. When we need a new water softener system, we will be calling James!
James installed a water softener system and a reverse osmosis filtration system.the whole process of installation was done very professionally . He explained each step along the way. He also kept in touch after installation to make sure everything was working as it should. I would highly recommend James and Dreamland Water if you are interested in a softening system and or R/O filter system
Absolutely AMAZING!!! James went out of his way to help. us. He installed our water softener and RO system. He found an issue in my pipes and went out of his way to fix it. James goes above and beyond for his customers and guarantees 100% satisfaction. I will recommend James to everyone. Choosing this company is the BEST choice I made.
I was shopping around for a whole house filtration system for my home, called so many companies to get some info, some of them not answered my calls and some were mean and some were ok, but dreamland responded from the first call and they were very nice and helpful, answered all question. the second time I called, I asked to send some one to come to my house then James came and he was very nice and professional. The price was very good compared with other companies, highly recommended give them a shoot.
I was shopping for whole house filtration system for my new house, I called so many companies, dreamland answered the phone with very nice welcome and came to my house to do the free water test, James was very nice and professional answered all my questions, and also he called me the second day for follow up with me. I called him after one week and he was able to schedule me for the next day. We are very happy with the quality of the water softener and the RO. Highly recommended give them a shoot.
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