Plano, United States
601 W Plano Pkwy
N/A
+1 9723792200
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingOn-site servicesSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Assembly serviceRepair servicesService guarantee
Absolutely loved my experience checking out the pianos in the showroom. Highly recommend Kawai Piano Gallery! Absolutely loved my experience here the staff is amazing. If you go there make sure to ask for Preston!
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I have to start off by saying, this is hands down the BEST service I have ever received at a music store. Scott White was not only very informative; he also made our experience purchasing a beautiful piano very comfortable. They really take pride in the work that they do. The facility was very pristine, spacious, and well organized. They offer a wide array of pianos from the introductory level to the concert level. We will be forever customers to this brand and location. I HIGHLY recommend purchasing your piano from this location.
I was looking for a digital piano with a touch that resembles traditional acoustic pianos, and stumbled upon the Kawai Piano Gallery after searching for music stores online. While I wasn't familiar with the range of Kawai instruments, the staff was extremely friendly and knowledgeable, encouraging that I try the wide selection of pianos at the showroom. While the showroom is huge, they care truly for finding the right piano 'fit' for my needs. I am very glad I discovered this place - it is clear that those who work there are not only there because they want to sell something, but because they truly enjoy and are passionate about music. The depth of knowledge, patience, and unbiased recommendations without trying to upsell are truly a refreshing experience.
Preston was knowledgeable and patient as he guided my eleven year old daughter through the different pianos in the showroom. Never once did he pressure us, allowing her to spend as much time as she wanted on each instrument while answering my questions along the way. She settled on a piano that put a big smile on her face. Thank you Preston!
Scott was very very helpful and friendly, and knowledgeable about the piano. He truly cares about the customers and helps the customer to choose the exactly right piano for them. I purchased a K.Kawai GX2 grand piano, and yes it was expensive but it’s a once in a life time purchase and I’m really happy that I made the choice.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance