Keller, United States
149 S Main St
N/A
+1 8173370025
Outstanding service! Needed an extra laptop charger to set-up up my home office. Keller computer Care had extras in the back that worked with my particular laptop specifications. Awesome service and professional attitudes. Computers are easy to screw up if you don't know what your doing, these guys are good at what they do.
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Phenomenal service. The owner of the store was able to provide me with the computer accessory that I needed at a great price, in a timely manner, while being very personable. Highly recommend. Thank you!
I called to get an estimate on a screen replacement I gave him the exact model product ID and SN number of the laptop needing the repair . He couldn't even give me a rough estimate just that it would be 59.99 to take the computer in plus the cost of replacement. To me this sounds like an open-ended ticket he'll charge what he feels like. I'd stay away from this place if I were you
I contacted Keller Computer care to see if they could fix my camera on my dell laptop. They told me it was a simple fix and should take 1-2 days with a 59 diagnostic fee which would go towards my repair. So I took my laptop on a Thursday and they again assured me I would have it by the end of the day Saturday. I waited and called them before they closed Saturday and was told it wasn't ready but Monday ill have it back. Monday comes and goes and was told by Thursday for sure. Again NOTHING. At this point I just want it back without being fixed but they tell me its taken apart they will have it by Monday the next week. Then I get a call Monday they said the repair didnt work and I could pay several hundred dollars to try the next phase of repair. I politely decline but want it back they tell me ill have it the next day (Tuesday) now its Friday and I finally got it back, they refused to refund me or even a partial for the 2 week wait for absolutely nothing! I went and got a 20 camera from walmart and it works great, should have done that in the first place but was trying to support a local business. I Do NOT recommend and will NOT return! Beyond livid!
Keller Computer Care is AWESOME!!! Xavier and team are fantastic, super helpful and always friendly. I absolutely smashed my iPhone and Xavier was somehow able to getting it working again so that I could get my data...in my book he is a magician!! Thanks so much for the great service! Wish you guys the best of continuing success!
Deli
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