Keller, United States
405 Rufe Snow Dr
N/A
+1 8177434386
Wheelchair-accessible car parkWheelchair-accessible entrance
We have been going to Keller Pointe for years and participated in classes and youth activities. There is. New lady there that was rude to a group of parents that were coming in to bring their kids to volleyball. She literally asked them if they could read because they missed the large sign at the front. They apologized and were friendly about it even though she was incredibly rude. Then I go to bring my daughter to volleyball and when I went through the back door there was a game going on and nobody there to check temperatures. So I went through the front and the same lady from the week before was there. I told her there was a game and nobody was there to take temperatures. She said you still have to go through the line, that is what the sign says. Aside from the zero customer service. There is also nobody taking temperatures or doing health checks so why are they forcing us all through a small crowded door instead of walking in an area where we could actually spread out. I would check the news people working the desk and the cleanliness of your facility. That is why people are leaving. It isn’t worth the high cost!
like
Very cute place to take the kids on a hot day!a little small so perfect for small children!
Good gym. It is a little small for the amount of people that attend. If you can go during the off hours then you won't have to wait for equipment.
I have been a member of the Keller Pointe since moving to Keller, but won't renew my family membership when it expires. Went to play basketball with my family yesterday and we were playing for a half hour when someone came in and told us we had to leave because we weren't wearing gloves. We were given a ball by staff, so why wouldn't they tell us we needed gloves at that moment? I had no idea you needed to wear gloves while playing basketball. I have been playing basketball my entire life and couldn't imagine trying with gloves on. My guess is that someone walking the track complained about us not wearing gloves (feel proud whoever you are). I'd love to see the research behind forcing people to wear gloves to a gym. So now instead of using my hands and being able to wash them frequently, you have gloves on that never get washed and touch everything? How is that helping anything, or is that just more of a placebo to make people \feel safer\. I guess only when someone injures themselves will this policy change. Anyway, extremely disappointed with these new rules. I pay for a full family membership but can't actually use anything except the pool.
Great playground and walking paths. New dog park is small but quaint
Deli
The best companies in the category 'Deli'
Wheelchair-accessible car parkWheelchair-accessible entrance