Kenner, United States
20 Hickman St
N/A
+1 5043055300
I called Pier21 to try and get my engine in for repairs. Hunter was very thorough with his initial questions. I had even advised that I was hoping to get the boat in quickly as I had people coming into town to fish the next week. I was up front and advised that if I could get it in somewhere else more quickly I would be taking it there. He still asked a lot of questions and said he would try and get me in by Tuesday. The Friday prior to the Tuesday, he called and said he could get it in. I dropped it off Friday afternoon and by Friday evening Hunter called me with what was wrong. As it was 6pm, he informed me parts couldn't be ordered until Monday which is completely understandable. On Tuesday, I received an unexpected phone call that my boat motor was repaired and the cost was very close to the original estimated price. I picked up my boat that afternoon and was back on the water the next day. Great service, very informative, and very friendly staff. I hope I don't have to go back and visit any time soon, but I have found my new motor maintenance / repair shop.
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Had my annual boat maintenance completed by Pier 21. The staff as well as Hunter are very helpful and professional. They inform you of the cost of each maintenance item before they do the work. They keep you updated on all of the work as it is performed. Their prices are honest and reasonable. I will definitely return for all of my boat service.
Hunter and Billy where extremely great. They went out thier way to help me find a part on short notice I highly recommend them. Absolutely awesome customer service!!
Great service, if you want the job done right this is the place
The atmosphere the food everything was great
Deli
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