Kennesaw, United States
2205 Barrett Lakes Blvd
N/A
+1 6787841291
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Was very happy with the quality of the repairs. Things I was unhappy about was they did not finish when they said they were going to be done and then not let me know until the day I was expecting it back. They called me during the repairs to add additional work that they did not catch which I thought was something obvious that had to be replaced (apparently it was not on the original quote). Lastly I know it’s a work van but I was expecting it to be washed like all other vehicles that come through the collision center. Overall I was happy with the service but these are the reasons why I gave them a three and a five star rating.
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I had been looking for a 2019 GT Premium Convertible 6-speed and somehow luckily found an exact match with all the options. Bought the car (very excited & happily) on 01/20/2020 (2 days before my b/day) and was enjoying it thoroughly. On 02/14/2020, was out w/ the wife enjoying a sunny valentine's day when I was rear-ended on Canton Rd near E. Piedmont. If you see the pictures, I still had the dealer/temp tag...had not even finished my 1st payment....talk about being super upset. Regardless, took the car-in on 03/03/2020 to Tidwell and they kept me informed about all the repairs on a very frequent basis (much appreciated). I got the car back on 03/26 and they were nice enough to make a few tweaks to align the truck, etc. Thus far very happy w/ the repairs; no complaints.
Great experience from Eddie and the rest of the staff! Very accurate initial quote, the work was done on time, and looks great. I'm very glad I brought my car here for the bodywork.
We brought the car in for body damage after being rear ended. They fixed the car for the agreed on price, on time, and the car looks perfect. Service was friendly and professional.
I must rave about the service I have received from this collision center, if you must go here I hope you have the pleasure of being served by Kenneth Rose. He took the most agitating inconvenient situation and made it a breeze for me. They did a stellar job on my repairs and when I had to follow up with problems they were very quick to address it. Ken was so intuitive and his communication is 2nd to none. The staff was always well informed whether he was there or not because he always made sure to leave detailed instructions. He gave me updates even send pictures during the process. If there were any issues he always let me know about it. Jim Tidwell is the way to go if you must go this way. I highly recommend.
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