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Great Floors

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Kent, United States

greatfloors.com
Flooring store· Carpet cleaning service· Countertop store· Tile store· Carpet store· Flooring contractor· Wood floor installation service

Great Floors Reviews | Rating 3.8 out of 5 stars (5 reviews)

Great Floors is located in Kent, United States on 9021 S 180th St. Great Floors is rated 3.8 out of 5 in the category flooring store in United States.

Address

9021 S 180th St

Phone

+1 4252510200

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceService guarantee

Open hours

...
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M

Mr. Thorbeck

Great Floors Kent is dedicated to making sure the customer is satisfied. My wife and I got a new home and had Great Floors scheduled for a Tuesday to have my upstairs redone within a week of moving in. Tuesday came, and there were scheduling issues, and the installer did not arrive until 7 pm and left around 10:30 pm. He could not do it all that night, and I have a five-year-old at home, so I was frustrated. A new installer came the following day and did finish the work. Within a day, the stairs carpet started coming up at the edges do they sent someone out to fix it right away. They showed me the issue was the tac strip underneath and how they would fix the problem with staples. After that was complete, I was still very frustrated. Now the carpeting had kept my family up one night, took a second day, and did not hold on to the stairs, so they wanted to make it right. I had a small dining room 10X10 that I wanted new flooring instead of money back. They were able to get free laminate and installation. Although I had two frustrating days, the finished work both upstairs and in the dining room made me a pleased customer. Knowing their dedication to make it right with the customer will keep me returning when I redo my downstairs.

S

Shannon Gaines

I got my bathroom floors and laundry room floor done a few months ago. I was very pleased with the price as well as the salesman Harvey that i worked with!!! I would give Harvey 5 stars the only thing i wasnt pleased with was the chaulk job the workers did around the tub. It looked very sloopy my 17 year old did a better job when she chaulked the tile aound the tub a while back. Lol! Other than that, my experience was fantastic!! Harvey even came to my house on his own time to make sure everything would be in order before the install.

K

Keith Davis

Marc Taylor was great to work with. We will be going back for all our flooring neads.

B

BRIAN CATHERSON

Wendy was very helpful, she headed us in the right direction, we didn’t purchase from there but they still deserve a good review!!

C

Chuck Legler

I went in to Great Floors and was greeted by Cady. We talked about what I wanted. But I wasn't sure exactly what I wanted. As we talked Steve added some comments to help and Windy also helped a great deal to help me figure out what I wanted. Before I really came to a final decision Harvey and Bill helped out. What a great team there, they all worked together to figure out what I wanted and would work best for my needs. Teton Flooring did the installation and I am so pleased with the entire experience. My floor looks great.

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