Kildeer, United States
20825 N Rand Rd
N/A
+1 8474380990
I rented for almost a year. It was a clean facility and had a great price. Sadly as of yesterday we have vacated and will never use them again. We vacated the unit the day before our bill was due. When I got the call about my message of the empty unit the next day I was informed I needed to pay for one day. Works for me. The total per month was 75. I had to pay 14 and some change. For one day it should have been 2.50. I was told they could no prorate insurance. Again benefit of the doubt and said whatever ill pay it. Then decided to ask why our rent has went up three times in less than a year. Was literally told that they start you out at a discounted rate then state raising your rent to MAKE BACK most of that discount. Will never go back there which is sad because the units aren't bad and neither are the people. But raising rent to make back a discount less than a year into a unit. That's just bad business and they can keep it.
like
Jeremy was very professional and informative with assisting me with renting a unit. Clean atmosphere and I feel my belongings are secure.
Office staff is great. Well organized and clean facility.
This was my first time renting space at a storage facility so I wasn't sure what to expect. The manager is friendly and knowledgeable without being pushy at all. They helped me get the right size unit and some accessories that I hadn't even thought of. The online reservation form was easy to fill out, and they called me within 20 minutes to confirm. Access is easy, and the whole place is always spotless. I would highly recommend this facility!
Manager was super friendly and very knowledgeable. Booked my unit online and was called within 10 minutes to confirm. The facility is only a few minutes from my house so I drove right over to sign paperwork. I was able to get in, look at the unit, sign paperwork and be finished in under 15 minutes. Very affordable, very clean facility. Would definitely recommend!
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