Killeen, United States
2705 E Stan Schlueter Loop #106
N/A
+12546166598
Their telephone customer service is terrible and for the second time in a row I have been shipped the wrong supplies. Now I have to call again and deal with their attitudes and have them send the supplies again and hopefully get the right stuff in 5-7 days. Only reason I give them a 2 is because the actual in store staff is nice and helpful.
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Don't waste your time! Too bad there is no ZERO star option. This has got to be the worst customer service of any place I have ever had the misfortune of trying to contact. I selected them thinking that they were a major DME provider and I would get good service. Boy, was that a mistake!
Not sure where all the negative reviews are coming from. Ms. Kimberly Johnson took very good care of me for quite some time when I was in the area, and continues to do so even to this day, when I’m not any longer. The location is not massive, sure, but what does that matter? It’s clean, organized, and certainly large enough. What matters is if the quality of care is good, and it most certainly is.
It has been 6 weeks since the supply order has been put in for my daughter whom has epilepsy. Still NOTHING. NO PHONE CALL, NO ONE CALLING ME BACK AND NOT EVEN A LETTER. This company is absolutely the worst medical supply company ever. DO NOT GO HERE!!!
Don't bother they use an answering service and never return a call. Customer service would have to improve to be just terrible.
Deli
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