Beaumont, United States
3355 Eastex Fwy
N/A
+1 4098994000
In-store shopping
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car washOil changeRepair services
I can not recommend this dealership. They have very limited stock on hand and only a single salesperson for the entire Mazda division. The buying experience can not be pleasant when the salesperson has to travel building to building in order to get pricing. Wouldn't a phone call between buildings suffice or have they cut those out as well? This local Mazda dealership feels like it's about to close it's doors, not a comfortable feeling when purchasing a vehicle. We also noted that they were not keen on a trade in as they were thousands off from other local dealers. In the end, too many red flags associated with the process so we bought a Subaru instead.
like
Received a letter in the mail that my Mazda has been recalled and to schedule a free repair at a Mazda service center. This was the nearest one as I live in Lake Charles. This was on June 11 and I scheduled for July 3rd because I was off. I drive there and they tell me there’s no one to work on my car on an observed holiday. They can choke on one for all I care
Really friendly employees, try to help from the moment I step inside the dealer
Had a great buying experience with the staff here. I didn't feel any pressure during the process and they were very knowledgeable. Also want to say that I did shop around first before coming here and this place by far took the best care of their vehicles/lot.
Do not buy a car from these people. We needed to buy a car for my daughter (we live in another state) so we worked with them over the phone. They guaranteed multiple times that the car had ApplyCar Play, even took pictures to prove to me that it did. After we signed the paperwork via overnight mail my daughter goes to pick up the car. It did not have the guaranteed AppleCar Play, they took photos of a different model. My daughter didn't' know what to do so she took the new car and left. They did offer to install the feature for 450!!
Long story short, a sales representative sold a car that he agreed to hold for me knowing that I was making a 2hr drive. No courtesy call was given. Completely wasted my time. They had other vehicles I was interested in, but I decided to take my business elsewhere. Someone asked me why not use that to try to negotiate a better deal, but it's not about the money; It's the principles.
WORST SERVICE EVER - Stay away from this place. My car sat there from 7AM - 2PM and all they did was mess up my seats - literally!! They could not fix my GPS, which is why I was there, and the oil change I requested did not get done. My car sat there for 7 hours and ABSOLUTELY NOTHING got done (but of course I still got charged 70.00 for nothing). Ashley and service are WORTHLESS. I wish I could give this place 0 stars or better yet -5.
Love my new Mazda. Lee Fox was our salesman and he did a phenomenal job in getting us a great price. He was very caring in making sure I got the car I wanted and drove off happy in it!
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