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Metro by T-Mobile

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Kirkland, United States

metrobyt-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

Metro by T-Mobile Reviews | Rating 2.9 out of 5 stars (5 reviews)

Metro by T-Mobile is located in Kirkland, United States on 12700 NE 124th St Ste 206. Metro by T-Mobile is rated 2.9 out of 5 in the category cell phone store in United States.

Address

12700 NE 124th St Ste 206

Price range

$$$

Phone

+1 4258148222

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

Mon
10AM–7PM
Tue
10AM–7PM
Wed
10AM–7PM
Thu
10AM–7PM
Fri
10AM–7PM
Sat
10AM–4PM
Sun
11AM–5PM

...
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K

Kendrick Crisanto

Daniel from customer care gave me the best customer service. The store is not that bad either .

J

Johnnie Machado

WARNING: DO NOT USE THIS STORE!!! Would rate ZERO stars if that was an option. We bought a Timex Family Connect watch for our child, which the charger broke after a couple months. We came into the store and was told by Marcio (branch manager) who told us he would call us tomorrow after he calls his boss (Luis). Received no call. Called him back over a week later and was told his boss had a charger he would give us as replacement, but would call his boss and get back to us. Over a week later, I called again. Marcio tells me he will call his boss right there. He calls on speaker and Luis says he sees one on Amazon for 7.99. I go on and there is no charger compatible with this watch! I call Marcio back and he says he’ll call his boss Luis. We got an absolute run-around for 3 weeks. This place has terrible customer service and no interest in helping the customer. We are extremely disappointed in the branch manager Marcio and his boss Luis. MetroPCS should take a good hard look at this branch and consider taking it back, because they are very poorly representing the company. DO NOT USE THIS BRANCH!!!

B

Blake A

They never answer their phone and just let it ring! I’ve called several times spaced out and no answer at all, just rung all the way through! Will never be going here, awful service. Can only Imagine how bad their in store customer service is if they can’t even pick up the phone.

C

Cary Wallace

Nice guy, drove from Everett because the everett store is no good. Stay away

T

Thuan Do

Extremely rude service. Working and assisting customers seems like a big inconvenience for them

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