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Sur La Table

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Kirkland, United States

surlatable.com
Baking supply store· Culinary school· Kitchen supply store· Cooking class· Cutlery store

Sur La Table Reviews | Rating 4 out of 5 stars (5 reviews)

Sur La Table is located in Kirkland, United States on 90 Central Way. Sur La Table is rated 4 out of 5 in the category baking supply store in United States.

Address

90 Central Way

Price range

$

Phone

+1 4258271311

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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D

Diorella C

IMPECCABLE CUSTOMER SERVICE! As soon as you walk in the door, you get acknowledged and their eager to help you! I’ve bought quite a few gifts from here and they have all been enjoyed and loved! This year was no different! Bought a gift and was specifically asked if I could get another! The stuff bought online was delicately and meticulously packaged and so is the one bought in the store. THANK YOU!

S

Steven G

I got a coffee maker from this store 3 to 4 months ago and it stopped working. I was going to submit this to the manufacturer so it can be repaired however I replaced my receipt. I called the store to see if they had record of my purchase. They said they found it and could exchange the coffee maker instead. We were excited that the store was willing to do this a little past the exchange time frame. However, the coffee maker was out of stock so they took down our info and said they would call us once its in stock. 3 weeks pass and we did not get a call. We call the store to get a update and they informed us that they still don't have it in stock. We explain our situation because we been making stove top coffee. We told them we can exchange it out for a higher priced coffee maker and pay the difference or we can just get the receipt to do a warranty repair. The store manager tells me that they can't find our info and even if they could they cannot honor our return. I told them the last time I called they found my info. They said they can see a purchase of the coffee maker but there is no name so they can't help us. Now we are stuck not able to get our coffee maker fixed and the store getting our hope's up all just to shoot us down completely for a return. Now we are out of 300. This was very poor service from Sur La Table. We will not be shopping at this store or company again. We have messaged corporate but no response from them either. I thought this store cared for its customers but seeing this service we were mislead. Beware of this before you shop here. To be honest go to another store that is not Sur La Table if you want better service. Lesson learned never trust a corporation and always keep the receipt.

M

Maisy Tenari

I'll never understand why an employee is irritated when ONE question is asked by a customer. Get another job if you cringe when someone asks for help. Beautiful store and they had what I wanted only because I helped myself and found it. Get a new job, guys!

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Donna Appelquist

Heads-up! I read on FB SurLaTable is closing their doors. NOT TRUE, FAKE NEWS. I love that store!!!

C

Carter Gray

Amazing cooking store with very high quality cookware. The staff is always very friendly and helpful. Also they have cooking classes for people to take which can be a fun date night experience as well.

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