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Mercy-GoHealth Urgent Care

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Kirkwood, United States

gohealthuc.com
Urgent care center· Blood testing service· First aid station· Walk-in clinic· Child health care centre· Medical clinic· X-ray lab

Mercy-GoHealth Urgent Care Reviews | Rating 4.2 out of 5 stars (5 reviews)

Mercy-GoHealth Urgent Care is located in Kirkwood, United States on 10700 Manchester Rd E. Mercy-GoHealth Urgent Care is rated 4.2 out of 5 in the category urgent care center in United States.

Address

10700 Manchester Rd E

Phone

+1 3144557088

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Sammi Bruett

I went to the Kirkwood urgent care recently for a COVID test. I am a medical provider myself (PA) but I didn't disclose that because I don't want to be treated differently than any other patient. The front desk and the MA/nurse were great! However, when S Benko, the NP, finally visited me (even though there was no one else there) she only walked in, awkwardly stood there for 15-20 seconds, asked my symptoms and then walked out. She left the door open so I could see her standing chatting with the nurses for roughly 10 minutes while I just waited for her to return. When she returned, she was silent for another awkward 30 seconds before starting her physical exam. She didn't feel for lymph node swelling or gland in my throat, even though I had a sore throat. She didn't listen to my lungs, even though I had a cough and was there for COVID testing. Lastly, she didn't offer advice for congestion treatment or education on the possibility of it being a sinus infection or even the common cold. She documented normal findings in my mouth and lungs, even though she didn't examine them. I only went there for the COVID test, so I was not needing medical education or a physical exam. However, I think the general public should receive better treatment than what I was provided.

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Laura Fair Edgeton

My husband just tried to get a flu shot at the new Kirkwood location and was told it would be 35 cash only. The website says they take his insurance and flu shots are covered at 100% as preventative. He was told they aren’t running insurance for flu shots. Hard pass!!! Good thing Total Access Urgent Care is just up the road! I have historically been so pleased with the Mercy system and it has been my system of choice. How disappointing they are providing such a different experience.

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Anne Williams

I have (unfortunately ) been to this urgent care several times in the last year. I've always had quick and competent service.

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Theresa Barcom

Everybody was so friendly and helpful from start to finish. I loved it there!!

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Erin Guenther

My son and I visited this location for the first time today and we could not have been more pleased. We were greeted by a cheerful woman at the front desk who helped us check in and get situated. I really liked the ease and simplicity of completing check-in forms via my phone instead of paper copies. We were soon taken back to an exam room by a med tech, Michael Price, who was kind, attentive and competent. He talked easily with my teenage son and helped him feel comfortable. He even got a few laughs out of him! The NP, Kathleen Probst, came in soon after to let us know that she would be in soon to examine my son. She too was incredibly kind, attentive and competent. She talked directly to my teenage son which I really appreciated and made him feel respected and listened to. Kathleen was thorough in her explanation and examination, leaving no stone unturned. She ensured that neither myself nor my son had anymore questions - as she did not want to send us home until we felt comfortable with everything. All three staff members were efficient, knowledgeable, kind and attentive. We really could not ask for better! The office and exam rooms were clean, comfortable and lots of natural light throughout. We were really impressed with our experience here!

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